As a DevOps Engineer of our team, you will be at the helm of supporting a plethora of home and TV/media platforms and features using Agile development processes. This team is a part of our Future Friendly Home Services DevOps team, which is responsible for the end-to-end technology development and operations of TELUS services, video and over-the-top services, broadband network capabilities, smart home solutions, and software-defined wide area network (SD-WAN) solutions.

Key job responsibilities

• You will support a video platform/microservices  deployed on clusters 

• You will support a platform/microservices deployed on OCP and GKE clusters and using Galera DB, Cassandra and ElasticSearch

• You will troubleshoot the platform microservices using Dynatrace or other monitoring tools 

• You will work cross-functionally to define SLAs and setup the proper monitoring and alerting to minimize downtime

• You will deploy new microservices into the platform to offer new features to our customers

• Operational processes and procedures are part of your DNA

• Work with cloud-native technologies, combining the modern technologies, practices, and products into a cohesive platform to enable world-leading software development.

• You will provide an indication of the effort needed to implement the necessary solutions based on your proactive operational observations. 

• You will manage on-call schedules and escalation processes.

Qualifications 

• 5 - 7 years of experience as a DevOps Engineer 

• Minimum 2 years  or hands-on experience with cloud infrastructure; AWS/GCP

• 1+ years of experience of Javascript/Typescript, NodeJs, Java/J2EE

• Experience with container management and microservices architectures: Docker / Kubernetes

• Expertise in one or more of Jenkins / Gitlab / Bamboo / GoCD

• Experience in Cloudformation / terraform. Cloudformation preferred

• Expertise in one or more of Puppet / Ansible / Chef

• Experience in scaling applications

• Experience monitoring and troubleshooting databases (MySQL)

• Experience with GitHub Actions / Bitbucket / Artifactory

• Linux, Windows

• Strong working knowledge of Cloud operational best practices.

• Expertise in Monitoring distributed systems application architectures

• Exposure to & maintenance of configuration management tools at scale

• Diagnosing & troubleshooting user-facing service incidents & outages

• Exposure to system & application level telemetry for large distributed cloud architectures

• Diagnosing, and resolving problems in high-throughput web applications & network services

• Expert level troubleshooting skills across different levels of the solution stack

• Proven problem-solving and analytical ability.

• Excellent organizational/time management skills.

• Participation in training and information-sharing activities.

• Ability to implement highly scalable and complex solutions

• Solid understanding of application clustering/load balancing concepts and technologies

• Understanding of Security best practices.

• Able to excel in a distributed team environment

• Ability to work on-call as part of a team