Are you ready to take the next step in your career?

If your answer is “YES” – join the leader of the CX (Customer Experience) sector TELUS Digital Türkiye!

Now we are looking for a Business Intelligence Specialist who has the following criteria and will add strength to our team.

As a Business Intelligence Specialist you transform data into actionable insights to inform business decisions.  You analyze complex data sets to identify business trends, perform data mining, conduct analysis to improve and optimize business processes and strategies, and develop business intelligence reports/ dashboards to present findings to stakeholders.

Job Description

• Understand business processes and requirements to identify opportunities for improvement or optimization through the use of data analytics

• Collect, analyze and interpret large datasets

• Maintain business intelligence platforms and tools

• Build reports and tools outside the database environment

• Conduct troubleshooting on business intelligence models

• Evaluate and improve existing business intelligence models

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Data Science or related field

• 2+ years of experience in data analysis or business intelligence

• B2 oral and written English

• Expertise in data modeling, database technologies, and usage of business intelligence technologies and tools

• General knowledge of data warehousing, data mining, and statistical analysis

• General understanding of business processes and objectives to align business intelligence to strategic goals

• Ability to analyze large datasets, identify trends and patterns 

• Ability to explain complex concepts to non technical stakeholders

• Ability to solve problems analyzing possible solutions using technical experience, judgment and precedents

Our Advantages

• Private health insurance

• Meal card

• Shuttle and road fee for office work

• Stable job and career development opportunities

• Dynamic and supportive team

• Flat hierarchical work order in an international structure

• Referral rewards

About Us: TELUS Digital Türkiye is a leading customer experience and digital solutions provider with over 2,000 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. TELUS Digital has almost 70,000 team members across 28+ countries, providing customer service at its best in more than 50 languages for 600+ international and well-known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS Digital partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality.