Skip to content

Основная информация

Ref Number

Req_00164008

Primary Location

SV - Antiguo Cuscatlan - Las Cascadas

Country

Сальвадор

Job Type

Digital Solutions

Work Style

Hybrid

Описание и требования

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.


About the Role


We are seeking a DevOps Engineer who is passionate about building scalable infrastructure, automating deployments, and driving operational excellence. In this role, you will design, implement, and manage cloud-based environments, ensuring reliability, security, and performance across applications and services.


You will collaborate with cross-functional teams to streamline delivery pipelines, automate workflows, and enhance monitoring and observability. The ideal candidate is a hands-on engineer with a deep understanding of cloud technologies, CI/CD practices, and modern automation tools. This is a great opportunity to bring your expertise, add value to innovative projects, and continue advancing your career in a global, multicultural environment.


Responsibilities

  • Build and maintain CI/CD pipelines with GitHub Actions/Jenkins.

  • Automate infrastructure with Terraform and manage deployments on GCP/GKE.

  • Containerize and orchestrate applications using Docker and Kubernetes.

  • Implement monitoring, observability, and incident response with tools like Grafana, Prometheus, and Cloud Monitoring.

  • Apply cloud security best practices for IAM, networking, and secrets management.

  • Support serverless workloads (Cloud Run, Cloud Functions, Pub/Sub) and manage Cloud SQL databases.

  • Collaborate with cross-functional teams to improve developer workflows and operational efficiency.

  • Troubleshoot production issues and drive reliability through SRE practices and automation.

Required Skills: 


  • Good English communication skills – B1 or above.

  • 3+ years of experience as a DevOps Engineer or similar role.

  • Bachelor’s Degree in Computer Science, Information Technology, or Business Administration; or equivalent experience from which comparable knowledge and job skills can be obtained.

  • Hands-on experience with cloud computing platforms: Google Cloud Platform (preferred), AWS or Azure.

  • Strong knowledge of Infrastructure as Code (IaC) using Terraform (CloudFormation is a plus).

  • Experience with CI/CD tools (GitHub Actions, Jenkins, Git).

  • Proficiency in automation and scripting (Python, Bash).

  • Solid understanding of containerization and orchestration (Docker, Kubernetes).

  • Knowledge of networking concepts (VPC, VPN, DNS).

  • Experience with security best practices (IAM, Cloud Armor, Secrets Manager).

  • Familiarity with serverless architectures (Cloud Run, Cloud Functions, Pub/Sub).

  • Database management experience (Cloud SQL or equivalent).

  • Knowledge of monitoring and observability tools (Grafana, Prometheus, Stackdriver or equivalent).

Desirable Skills:


  • Knowledge of site reliability engineering (SRE) practices.

  • Experience with security best practices in cloud environments.

  • Background in supporting data-driven applications (e.g., BigQuery, Dataflow, or similar).

  • Familiarity with configuration management tools (e.g., Ansible, Helm).

  • Schedule flexibility and experience working in multicultural environments.


Soft Skills:


  • Good communication skills (verbal and written)

  • Strong team player.

  • Outside of the box thinking.

  • Strong analytical and problem solving skills.



What’s in it for you? 

  • Private medical and life insurance from day one.

  • Budget for professional growth (certifications, training).

  • Schedule flexibility and work-life balance.

  • Extra performance-based bonuses.

Additional Job Description

We are looking for a DevOps Engineer with 3+ years of experience supporting data-intensive applications to join our team. This role focuses on automating, deploying, monitoring, and optimizing large-scale data engineering pipelines and infrastructure.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
× -