Basic Information

Ref Number

Req_00154886

Primary Location

ZA - Cape Town - Woodstock

Country

South Africa

Job Type

Support Positions

Work Style

On Site

Description and Requirements

Position: Recruitment Administrator

Department: Talent Acquisition - Volume Recruitment 

Overview

The Recruitment Administrator will play a pivotal role within the TA team, ensuring the smooth operation of the recruitment process. This role involves coordinating interview days, troubleshooting assessment issues, setting up assessments, running background checks, sending contracts, managing candidate workflows in Workday, They will assist in managing relationships with external recruitment agencies. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Function: Onboarding

  • Prepares, maintains, and files the proper documentation in order to track recruitment initiatives and output against required numbers. 

  • Performs records management activities. 

  • Prepares employment contracts and assists in maintaining required documentation.

  • Monitors the status of hiring requirements by ensuring close coordination among recruitment team members and the requesting department / function.

  • Ensures the accurate input of information in databases for processed applications, the generation of campaign–specific reports, and other internal recruitment reports. 

  • Performs Data Entry / Extraction around candidate information in appropriate system/tools. 

  • Assists and checks authenticity and completeness of required documents of the candidates. 

  • Aims to bring about increased efficiency and expediency in all data management activities.

  • Develops and fosters close relationships with customers. 

Required skills + qualities (technical): 

  • General knowledge of Recruitment and selection practices, procedures, processes, concepts, and principles. General / basic knowledge of other Human Resources principles and concepts (i.e. Compensation & Benefits, Employee Relations).

  • Proficiency with MS Office applications (i.e. MS Word, Excel); Interviewing and Assessment skills (desirable). 

Required skills + qualities (non-technical): 

  • Strong ability to operate effectively in a busy and changing office environment

  • Strong ability to be resourceful and follow through on action items

  • Proven ability of high attention to detail

  • Ability to efficiently prioritize work and multi-task

  • Proven experience in exercising discretion and sound judgment when dealing with highly sensitive and confidential information. 

  • Time and project management skills. 

  • Excellent oral and written communication skills. 

  • Fluency in the English language. 

  • Adaptive to changing work schedules and working hours. 

  • Customer orientation. 

  • Problem-Solving, Decision-Making, Analytical and interpersonal skills. 

  • Drive and motivation to succeed in the recruitment field.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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