Informații de bază
Ref Number
Req_00165507
Primary Location
CA - Home Office
Country
Canada
Job Type
Digital Solutions
Work Style
Remote
Descriere și cerințe
Job Overview:
We are seeking a strategic and data-driven Product Strategist to lead the development of impactful product strategies that align with business goals and market needs. In this role, you will identify growth opportunities, define product priorities, and collaborate cross-functionally to bring innovative solutions to life.
Key Skills:
- Market research: Identify opportunities, risks, and shifts in customer behavior using data, industry reports, and competitive intelligence.
- Data-driven decision-making: Extract insights from large datasets, whether using Excel, SQL, BI tools (Tableau, Looker, Power BI), or other analytics platforms.
- Strategic thinking and roadmap planning: Define product priorities based on market gaps, feasibility, and business impact. Create structured, value-driven roadmaps.
- Stakeholder communication and storytelling: Present product strategies to product leadership, internal teams, and external clients. Align stakeholders through compelling narratives and data-backed insights.
- Cross-functional collaboration: Work alongside product managers, designers, engineers, and marketing teams to ensure seamless execution of product strategies.
- Understanding of engineering and technical feasibility: Partner with developers to assess constraints, ensuring product recommendations are practical and scalable.
- Customer-centric mindset: Engage directly with users, conduct interviews, and validate product concepts to ensure alignment with real needs.
- Business acumen and monetization modeling: Build business cases, define return on investment (ROI), and assess the viability of new product initiatives.
- Agile methodology and product development knowledge: Familiarity with tools and Agile frameworks to align strategy with execution.
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.