Skip to content

Logo Telus International

Reporting & Splunk Analytics Specialist

Informação básica

Ref Number

Req_00177718

Last day to apply

15-Mar-2026

Primary Location

IN - Noida 54 - NSEZ

Country

Índia

Job Type

Digital Solutions

Work Style

Hybrid, On Site

Descrição e requisitos

We are seeking a skilled Splunk & Reporting Analyst with strong experience in log analytics, dashboard creation, and business reporting. The primary responsibility of this role is to analyze large volumes of log data, identify trends, and deliver actionable insights through dashboards and reports using Splunk and Tableau.

Key Responsibilities

  • Design, develop, and maintain business reports and dashboards using Tableau

  • Create and manage Splunk dashboards, alerts, and analysis reports to monitor system and application logs

  • Analyze log data to identify trends, anomalies, performance issues, and operational insights

  • Collaborate with IT, operations, and business teams to understand reporting requirements

  • Translate complex log and system data into clear, meaningful visualizations

  • Ensure data accuracy, consistency, and performance of reports and dashboards

  • Support ad-hoc analysis and reporting requests from stakeholders

  • Document reporting processes, dashboards, and data sources

Additional Job Description

Required Skills & Experience

  • Strong hands-on experience with Splunk (Search, Dashboards, Reports, SPL)

  • Experience in log analysis and trend identification

  • Proficiency in Tableau for business reporting and data visualization

  • Strong analytical and problem-solving skills

  • Ability to work with large datasets and unstructured log data

  • Good understanding of IT systems, applications, and operational metrics

  • Strong communication skills to present insights to technical and non-technical audiences

Preferred Qualifications

  • Experience working in IT Operations, Monitoring, or Observability teams

  • Knowledge of KPIs, SLAs, and operational metrics

  • Exposure to other BI or monitoring tools is a plus

Experience Level

5+ years of relevant experience in reporting, analytics, or monitoring roles

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Aplicar agora
× -