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Sales and Business Development Representative

Pamatinformācija

Ref Number

Req_00162927

Primary Location

GT - Guatemala - Torre Pradera

Country

Guatemala

Job Type

Support Positions

Work Style

On Site

Apraksts un prasības

Sales and Business Development Representative

***Applicants should be available and willing to work on-site**

Position Overview:

As a Sales and Business Development Representative you are required to be tech-savvy, goal-oriented, and ready to grow into an Account Executive role. You’ll play a key role in driving pipeline growth through high-volume outreach, demo booking, and disciplined CRM management.

Key Responsibilities

  • Handle 600–800 leads per month.
  • Maintain 7.5%+ booked & completed demos from monthly volume.
  • Follow demo confirmation process (multi-touch follow-ups).
  • High-quality HubSpot notes, Handoff, playbook, and activity tracking.
  • Aircall: Daily calling, text, and voicemail activity.
  • HubSpot: CRM tracking for tasks, contact stages, notes, and outcomes.
  • Looker: Understand performance indicators like booking %, no-show rate, and volume-to-demo ratios. (No need to know how to create a report)


Functional competencies:

  • English - B2 - Required

    • Oral and written comprehension

    • Appropriate use of language

  • Advanced understanding of Google Apps for Work tools (ie: Google Drive, Google Calendar, Gmail)

  • Advanced Excel - Desirable

  • Tech-savvy with fast onboarding capability.

  • Energetic, driven, and ready to grow into an AE (account executive) role.

  • Understands the full outbound sales cycle.

  • Strong objection handling and demo confirmation discipline.

Qualifications:

  • Business Administration, Industrial Engineering or related career - Desirable    

  • 1+ years of SDR/BDR (Sales Development Representative/Business Development Representative) experience, preferably in SaaS or tech sales.

  • At least 2 years of tenure in a single company.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.


Additional Job Description

As a Sales and Business Development Representative you are required to be tech-savvy, goal-oriented, and ready to grow into an Account Executive role. You’ll play a key role in driving pipeline growth through high-volume outreach, demo booking, and disciplined CRM management.


EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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