Wellness Coach (self - employment)

TELUS Digital

Location: Onsite - Dublin city South, Ireland

Hours of Operation: currently 8am- 5pm Mon-Fri (subject to change)

Salary:

€45,000/year pro rata per hour worked (€21,63 per hour). (Plus average 10% performance bonus, calculated pro rata).

Are you a passionate Wellness Coach seeking a flexible contract opportunity? We're looking for a skilled, self-employed professional to provide essential wellness support services on an intermittent schedule. This complementary role will strengthen our existing wellness program, ensuring continuous service delivery during periods of increased demand or temporary staff absences.

When engaged, you'll work full-time Monday through Friday, integrating seamlessly with our operations. This unique position offers the opportunity to apply your clinical psychology expertise while gaining valuable exposure to a dynamic multinational corporate environment. While this position doesn't guarantee set annual hours, it offers the perfect opportunity for a qualified professional who values flexibility and can readily step in to maintain our high standards of wellness coaching. This arrangement is ideal for someone who thrives in a dynamic environment, appreciates the freedom to balance this role with other professional commitments, and is eager to expand their practice into the corporate wellness sphere while being available for focused periods of full-time engagement.

What You’ll Do:

Individual Support & Counseling:

• Conduct one-on-one wellness counseling sessions, including assessment, scheduled follow-ups, and emergency psychological support

• Apply appropriate psychological methods to address team members' concerns and support their wellbeing

• Provide short-term crisis intervention and emergency support when needed

Group Programs & Training:

• Design and facilitate group sessions on stress management, relaxation techniques, and various psycho-educational topics

• Implement diverse approaches including meditation, muscle relaxation, and physical activation

• Plan and execute team building activities to enhance team cohesion and motivation

• Deliver wellness training programs and participate in new hire orientation

Proactive Engagement:

• Conduct regular floor walking to build relationships and trust with team members

• Provide preventive guidance and tips for maintaining workplace wellbeing

• Promote upcoming wellness activities and maximize participation in programs

Recruitment & Assessment:

• Support recruitment process through assessment centers

• Evaluate psychological resilience of candidates

• Provide recommendations based on psychological assessments

Program Management:

• Monitor and document participation rates in all wellness activities

• Track and analyze program effectiveness to improve wellness offerings

• Maintain required documentation and reporting

• Participate in team meetings and collaborate with management as needed

This role is a perfect fit for you if:

•  Fluent verbal and written command in English - minimum skill level required is C1 based on Common European Framework;

•  Has experience in working in a similar capacity for at least 3 years (users/clients/patients facing - clinical experience).

• Master degree in any of the following disciplines: -Clinical, counseling or health psychology, Therapeutic counseling Psychotherapie or Clinical social work

• License number, full membership or accredited practitioner status (Chartered Psychologist PSI).

• Proficiency in conflict and crisis management.

• Comfortable to work independently and a strong team worker.

• Proficient user of the common office software applications.

• Outstanding communication skills, with emphasis on listening skills and empathy.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.