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WFM Scheduler Analyst ( Pavia , Iloilo City )
Overview: Generates schedules for the assigned programs / campaigns, ensuring adherence to service goals and Client requirements.
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Learning Services Team Leader
Oversees a team of Learning Services Specialists (LSS) for small to medium-sized programs to ensure tasks/responsibilities are carried out effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for...
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Customer Experience Analyst ( Pavia , Iloilo )
Position Overview: The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer...
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Expert Rater - Mandarin Bilingual Speaker
As an Expert Rater, you are responsible for evaluating and improving AI-generated advertising content by adhering to established guidelines, provide insightful feedback, and participate in consensus-building discussions. You possess a deep understanding of cultural nuances, maintain awareness of...
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Finance - Regulatory Compliance Associate | Hybrid Set-up
Job Description:● Monitors PEZA/BOI permits and manages timely submission of all documents related toPEZA/BOI compliance and registration; prepares monthly and annual PEZA reportorial(EZMPR, TIMTA) and BOI requirements such as but not limited to LOA, ITH validation,Notice of SCO● Prepares all...
