Basic Information
Ref Number
Req_00035784
Last day to apply
30-Nov-2024
Primary Location
BG - Sofia - TELUS Tower
Country
Bulgaria
Job Type
Support Positions
Description and Requirements
For one of our new teams, we are looking to recruit a Psychologist, who will work with team members providing Content Moderation support.
Your responsibilities:
*Only shortlisted candidates will be considered.
About us: TELUS Digital Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Your responsibilities:
- Provide effective individual and group consultation and counseling
- Perform psycho-diagnostic evaluations of the team members
- Handle complex cases and escalates when necessary
- Prepare regular reports
- Handle all issues with utmost discretion and confidentiality
- Assist the HR department when necessary.
- Fluent English
- Degree in Psychology
- Experience in the area would be considered an advantage
- Excellent communication skills
- Availability to work on 24/7 shifts
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses.
*Only shortlisted candidates will be considered.
About us: TELUS Digital Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
#LI-DNI
Additional Job Description
Are you ready to take the next step in your career and achieve your next challenge? TELUS Digital Bulgaria is looking for you!
| Language Reference |
|---|
| English |
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
