Osnovne informacije
Ref Number
Req_00165511
Primary Location
CA - Home Office
Country
Canada
Work Style
Remote
Opis i zahtjevi
We are looking for a Senior UX Designer with strong user-centered design skills and a proven ability to deliver end-to-end experiences. You'll lead design strategy, create intuitive interfaces, and collaborate across teams to align design solutions with business goals. Experience in accessibility, design thinking, and service design is a plus.
Senior UX Designer:
- Advanced user-centered design expertise (UCD, IA, interaction, visual design, prototyping)
- Strong portfolio demonstrating end-to-end UX across complex projects
- Strong problem-solving, research, and usability testing skills
- Strategic thinker with ability to align UX with business goals
- Strong Design Thinking facilitation and stakeholder engagement abilities
- Knowledge of accessibility standards and inclusive design
- Excellent collaboration and communication skills
- Service Design blueprinting or Customer journey management experience a plus
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
