***Applicants should be available and willing to work on site ***

Operations,Team Leader CX Operations - Sales Manager 

Position overview:

The Sales Manager will be acting as a team leader of a multidisciplinary sales team and will be in charge of scaling the different sales lines of business. Will be responsible for overseeing the entire sales function, developing and implementing sales strategies, and ensuring the achievement of revenue targets. This role involves managing multiple sales teams, collaborating with other departments, and contributing to the overall business strategy.

Key responsibilities:

• Develop and implement sales strategies to achieve business objectives

• Set sales targets and KPIs for the department

• Manage key client relationships and participate in high-level negotiations

• Oversee the sales budget and resource allocation

• Report on sales performance to senior leadership

Requirements & Core Competencies:

• Schedule flexibility.

• Managing self development

• Embracing technology

• Focusing on customers

• Giving support

Leadership Competencies:

• Providing leadership and adaptability to changes

• Leading change through analysis and strategy

• Building effective teams through development

• Managing stakeholders and achieve Customer Excellence
   

Functional competencies:

• Strong leadership and people management abilities

• Excellent strategic thinking and business acumen

• Advanced negotiation and relationship-building skills

• Proficiency in sales forecasting and financial management

• Ability to analyze complex data and derive actionable insights

Qualifications:

• English - B2:

• Oral and written comprehension.

• Appropriate use of language.

• Bachelor's degree in Business Administration, Sales, or related field - Desirable 

• 5+ years of progressive sales experience in B2B environment - Desirable 

• 3+ years of sales management experience - Desirable 

• Proven track record of consistently exceeding sales targets - Desirable 

• In-depth knowledge of sales methodologies and best practices - Desirable 

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.