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मूल जानकारी

Ref Number

Req_00159263

Primary Location

GT - Guatemala - Torre Pradera

Country

Guatemala

Work Style

Hybrid

विवरण और आवश्यकताएँ

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

About the Role

The QA Automation Engineer will be responsible for planning, designing, and executing manual and automated test cases, E2E to identify defects, ensure product quality, and verify that all functionalities meet specified requirements, reporting bugs, and collaborating with development teams to deliver robust and reliable software solutions. This role requires an understanding of software development lifecycles, testing methodologies, and automation frameworks.

Responsibilities 

  • Review and analyze software requirements, specifications to create comprehensive, well-structured test plans and test cases. 

  • Identify test data requirements and create necessary test data. 

  • Execute test cases manually, thoroughly documenting test results and logging defects. 

  • Perform various types of testing, including functional, regression, integration, system, and user acceptance testing (UAT). 

  • Report bugs, including steps to reproduce, evidence as images or videos, expected results, and actual results. 

  • Verify bug fixes and perform regression testing to ensure defects are resolved without introducing new issues. 

  • Important: Work closely with developers, business analysts, to understand project requirements and resolve issues. 

  • Participate in daily stand-ups, sprint planning, and retrospective meetings. 

  • Provide timely and accurate updates on testing progress and defect status. 

  • Contribute to the improvement of QA processes and methodologies.

  • Execute automated test suites and analyze results to identify defects and areas for improvement. 

  • Design, develop, and maintain automated test scripts


Requirements 

  • 4+ Years of experience as a QA Automation

  • Knowledge of performance testing and security testing principles. 

  • Experience with API testing tools (e.g., Postman, SoapUI). 

  • Strong problem-solving skills and attention to detail. 

  • Excellent communication and teamwork abilities 

  • Familiarity with automated testing concepts and tools (e.g., Selenium, Playwright) is a plus. 

  • Knowledge of Netcracker platform (optional) 

  • Experience with Jira system


What’s in it for you? 

  • Educational support: Udemy for Business 

  • "Work-life balance" culture and flexible schedule 

  • Employee Stock Purchase Plan (ESPP) 

  • Support global projects in a multicultural environment 

Additional Job Description

We’re looking for a QA Automation Engineer or Software Development Engineer in Test (SDET) who specialize in full stack QA (Functional and Non-Functional testing) to join our team, and develop products that empower their users. Every day, you will work with team members across different levels of the Home solution programs. 

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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