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Description and Requirements
Operations CSR IV - Trilingual - German - Google DM (Google Maps)
***Applicants should be available and willing to work on site based on business needs.***
Position overview:
As a member of the global Sales Development Team, you will be the first point of contact at Google for millions of businesses, schools and government organizations creating a simple, beautiful and intuitive experience for prospective customers to learn about, engage with and implement Google business solutions.
Key responsibilities:
The Google Maps team will be responsible for an array of Webleads pre-sales activities, you'll play a critical role in identifying and qualifying leads interested in using Google Maps API to enhance their applications. You'll act as the bridge between our sales team and potential customers, ensuring a smooth and efficient sales process.
Responsibilities:
Lead Qualification.
Drafting Compelling Emails.
Conducting Effective Customer Meetings.
Delivering Exceptional Customer Service via Email/Meetings.
Proactive Customer Outreach.
Drive higher sales conversation rates through effective lead qualification.
Requirements:
Schedule flexibility.
Core Competencies:
Managing self development
Embracing technology
Focusing on customers
Giving support
Clear & Concise Communication
Functional competencies:
Intermediate to advanced understanding of Google Workspace.
In-depth understanding of Google Maps API functionalities, pricing plans, and usage limitations (highly desirable).
A basic technical understanding of our lines of business.
Qualifications:
Advanced English/German skills written and oral.
BA/BS degree, preferably in business administration, marketing or communications - Desirable.
Previous experience in sales, marketing, customer service or business development preferably at a tech company - Desirable.
Additional Job Description
Language Reference |
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English |
EEO Statement