TELUS Digital is seeking Content Moderators with LATAM Spanish native-speaking fluency to assist in the development of AI technologies by reviewing, analyzing, and labeling a variety of content that might include sensitive content. Your expertise will contribute to the continuous improvement of our language model's performance, ensuring its effectiveness across a wide range of applications.

Role Responsibilities:

• Develop a solid understanding and application of Content moderation rules and guidelines

• Review uploaded content and take applicable actions to label or escalate the content.

• Develop and maintain a comprehensive knowledge of biases, and cultural considerations associated with sensitive content.

• Analyze model outputs for potential biases, offensive language, or inappropriate responses

• Fact-check and verify information to ensure the credibility and reliability of the content.

• Participate in regular training progress reviews and provide input for continuous improvement.

Skills & Competencies:

• Developed sense of integrity and commitment to community safety.

• Demonstrated passion for excellence with an understanding their actions can impact the community.

• Solid team player and collaboration skills.

• Attention to detail and time management skills.

• Responsible, punctual and open to feedback.

• Quick learner and flexible to changes.

• Strong understanding of cultural sensitivity, ethical considerations, and potential biases related to language generation.

• Ethical mindset and a commitment to ensuring responsible AI practices, particularly in dealing with sensitive and controversial topics.
   

Requirements:

• Native Spanish speaker - Excellent verbal and written communication.

• B2 English level

  Oral and written comprehension 

  Appropriate usage of language

• Strong organizational skills to manage and prioritize multiple tasks and responsibilities.

• Familiarity with content moderation tools and techniques is a plus.

• Ability to work in a fast-paced and dynamic environment and stay updated on changing policies