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TELUS Digital

Salesforce Principal Architect

Basic Information

Ref Number

Req_00148447

Last day to apply

31-Jan-2025

Primary Location

IN - Noida 54 - NSEZ

Country

India

Job Type

Digital Solutions

Work Style

Hybrid, On Site

Description and Requirements

Key Responsibilities:

  • Must have 14-16 years of experience.

  • Solve Business Problems - Analyze complex business problems by conducting research and assessments to define the problem, generate innovative ideas, see opportunities, and recommend actionable solutions.

  • Drive Innovation & Customer Adoption - Bring structure to the client's decision-making process by communicating and evaluating solution options, and facilitating agreement among key stakeholders that helps customers prioritize high-value solutions, driving business impact.

  • Provide Technical Domain Expertise - Answer in-depth Data Cloud questions related to data governance, security, and other technical capabilities. Create architectural diagrams, write technical thought-leadership pieces (blogs, whitepapers, etc.), documentation, enablement materials to help us stay ahead of industry trends and help our customers implement best practices with Data Cloud.


Technical Attributes :-

  • Development Skills: Proficiency in Apex, Visualforce, Lightning Components, and other Salesforce-specific technologies for development and solution building.

  • Integration Expertise: Experience designing and implementing integrations with third-party systems, utilizing APIs, middleware, and other integration tools. 

  • Data Management: Strong knowledge of data architecture, data modeling, and data migration strategies, ensuring data quality and integrity.

  • Security and Compliance: In-depth understanding of Salesforce security best practices, authentication mechanisms, and compliance with industry regulations.

  • Technical Documentation: Ability to create comprehensive technical documentation, including solution designs, architectural diagrams, and configuration details.

  • Responsibilities: Design Document creation (High Level and Low Level Design). Code development using Apex, Visualforce, Lightning components, SOQL, Webservices.

Additional Job Description

Other Attributes:-

  • Must possess good verbal written communication skills.

  • Ability to Multi-task in a fast-paced, deadline driven environment.

  • Highly organized and detail-oriented.

  • Must be aware of  information security principles and practices.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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