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TELUS Digital

Netcracker Architect

Basic Information

Ref Number

Req_00152131

Last day to apply

15-Feb-2025

Primary Location

IN - Noida 54 - NSEZ

Country

India

Job Type

Digital Solutions

Work Style

Hybrid, On Site

Description and Requirements

  • As a practice lead must have extensive experience to define and implement the best practices for their practice area, based on industry standards, client expectations, and organizational goals.

  • Eliciting customer's needs;

  • Supervising the solution and its fit to customer’s needs; Development of solution implementation success criteria;

  • Development of acceptance criteria and test program;

  • Planning activities, providing an estimation of the level of effort.

  • Determining the content of project documentation;

  • Ensuring the quality and timeliness of work.

  • Preparing reports on stages of work.

  • Review and approval with customer project documents;

  • Leading UAT and assessment of the results with customer;

  • Preparation of the acceptance reports and protocols;

  • Analyzing lessons learned and documenting best practices;

  • Participate in the development of methodologies for business analysis;

  • Learning standards in OSS / BSS.

  • Study of the newest communications technologies, and trends in the telecommunications industry.

  • Improve knowledge of the NetCracker products.

Additional Job Description

  • Must have 12-20 years of experience.

  • Excellent communication skills; BE/B.Tech degree in Computer Science, Information technology or Electronics and Communication with experience in telecom;

  • 10 years of development experience including 3 years architect experience Must have.

  • Experience in Netcracker product Must Have.

  • Awareness of Agile Software development methodologies such as SAFE or Kanban

  • Knowledge of project management methodologies;

  • Experience in business analysis, business process modelling, information model development, use cases, test cases, etc.;

  • Participation in software development and implementation projects;

  • Knowledge of standards (eTOM, SID, TAM) and solutions for OSS / BSS;

  • Knowledge of business processes and functions of Telco operator planning, development, operations, fulfilment, assurance, etc.; expertise in one area.

  • Knowledge of Telecom products and services (Wireless and Wireline, Retail and Enterprise);

  • Knowledge of technologies of mobile and fixed networks cable networks, transmission networks, access networks, core switching, radio access networks, etc.; expertise in one area. 

  • Experience in a similar position and other analysis positions for 5 years.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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