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TELUS Digital

Fullstack Developer

Basic Information

Ref Number

Req_00169305

Primary Location

SV - Antiguo Cuscatlan - Las Cascadas

Country

El Salvador

Work Style

Hybrid

Description and Requirements

About the role:

TELUS is looking for a qualified professional to fill a full-stack application support role in our Digital Solutions Development team. The application support ensures the operational processes in the project run smoothly with maintenance of the legacy applications, software, and other organizations' technological systems, testing, deployment, and documentation.



Requirements: 

  • Minimum of 1 year as a TELUS International employee

  • Meeting or exceeding all metrics in your current role for the last 3 months.

  • Minimum of 95% attendance

  • No active disciplinary processes

  • Schedule flexibility 


Skills:

  • A team member who takes ownership of every client interaction and is accountable for effective outcomes beyond that interaction.

  • A professional who demonstrates empathy by listening to understand a client's unique emotions and situations, in order to communicate in a clear, honest, and genuine way.

  • A team member who collaborates to get things done by leveraging their own and reaching others' unique talents.

  • A team member who eagerly adapts to meet the changing needs of our clients

  • A team member who proactively seeks to make things better.  

  • Willing to learn new skills and technologies.



Knowledge:


  • English - B2:

• Oral and written comprehension

• Appropriate use of language

  • Knowledge of ReactJS and NodeJS

  • Knowledge of Java

  • Knowledge of NC (desirable)

  • Knowledge of Unix/Linux command line

  • Knowledge of  Apache Tomcat Web Server (desirable, not mandatory)

  • Knowledge of  Windows Server (desirable, not mandatory)

  • Knowledge of Support Tools (Putty, FTP clients)

  • Knowledge of SQL (Problem resolution, query building, troubleshooting)

  • Knowledge of Git (desirable, not mandatory)

  • Knowledge of Tech support and tools (ITSM tool, CRQ creation, customer support experience or equivalent)


Preferred knowledge or experience includes:

  • GCP services

  • Monitoring tools (DynaTrace)

  • CI/CD processes

  • NC

  • C#, ASP.NET

  • REST API

  • AI-powered development tools (e.g., Cline, GitHub Copilot, ChatGPT, or similar) (Desirable) and MFE



Studies & Experience:

  • A third-year level or graduate of Business Administration, Industrial Engineering or related career - Desirable.

  • Customer support experience 


Additional Job Description

About the role:

TELUS is looking for a qualified professional to fill a full-stack application support role in our Digital Solutions Development team. The application support ensures the operational processes in the project run smoothly with maintenance of the legacy applications, software, and other organizations' technological systems, testing, deployment, and documentation.


EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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