IN - Noida - Candor Building 6
Candidate Consent Form
Thank you for your interest in applying for a role at TELUS Digital India or one of its corporate affiliates, such as Xavient Software Solutions (India) Pvt Ltd, or Xavient Infotech Pvt Ltd (collectively “TELUS Digital”). Before you submit your application, please read this notice and consent form, which explains why we need the information included in your application and what we will do with it. If you are happy to proceed, please click the submit button below, which provides your consent to our processing your personal data in line with this notice.
What information do we ask you to provide?
The personal information we seek in the application form is used to help us assess your suitability for the roles for which you are applying and to manage the recruitment process. For purposes of this Notice, “personal information” means any information about you regardless of whether it is held in paper, electronic or any other format. The following provides examples of the categories of personal information we may collect and how we process such information.
- Identification Information Type of Information: Name, date of birth, applicant identification number, government-issued identification number (e.g., driver’s license number, state identification card, passport, national identification number, Native American tribal document, birth certificate, social security number, etc.), including information embedded in the machine readable zone, residency and work permit status, and other similar documents used to verify work eligibility. Primary Purpose for Collection and Use of Information: We process this type of information for our legitimate business purposes, including general human resources administration and to comply with legal obligations, such as employment eligibility verification laws, identity authentication, and fraud prevention. - Contact Information Type of Information: Home address, telephone number(s), e-mail address(es), beneficiary and emergency contact details, and other similar contact information. Primary Purpose for Collection and Use of Information:We process this type of information for our legitimate business purposes, such as to review, assess, recruit, consider or otherwise manage applicants and candidates, and to make contact with you in relation to your application.
- Details of any government-issued identification – which help us verify your personal identification.
- Your Permanent Account Number (PAN) – which enable us to comply with applicable tax and benefits laws
- Health Related Information Type of Information: Information about job-related medical conditions that impact your ability to perform your job with or without a reasonable accommodation, and health and sickness related information related to reasons for time away from work. Primary Purpose for Collection and Use of Information: We process this type of information for our legitimate business purposes (where permissible and in accordance with applicable law), including ascertaining your fitness to perform your job duties with or without a reasonable accommodation, managing absences from work, and complying with legal obligations related to health and safety. - Demographic Data Type of Information: Please note, under federal and some local laws, we are required to collect and report certain demographic workforce data to federal, state and or local government agencies for civil rights enforcement purposes. Your submission of this information is voluntary. This includes date of birth and gender as well as more sensitive personal information including information relating to racial and ethnic origin, religious, political, or philosophical beliefs, and trade union membership. We may also ask you to voluntarily self-identify whether you belong to additional protected classes (disability status, sexual orientation, veteran status, etc.), to promote diversity, equity, and inclusion within the company. Primary Purposes for Collection and Use of Information: We process this type of information for a variety of reasons, and this will vary in the different jurisdictions in which we operate. In some jurisdictions, we are required to collect and report certain demographic workforce data to federal, state and or local government agencies.We also process this type of information for our legitimate business purposes (where permissible and in accordance with applicable law), including promoting diversity, equity, and inclusion within the company.
- Recruitment Type of Information: Educational and professional background information, such as academic and professional qualifications, education, CV/Resume, reference letters, interview notes, credit history and criminal records data (utilized for background check and vetting purposes where permissible and in accordance with applicable law). We process this type of information for our legitimate business purposes, including determining eligibility for hiring, verifying references and qualifications, and making business decisions about your recruitment or employment. We also process information for background check and vetting purposes to comply with any statutory or regulatory requirements. - Qualifications and Training Type of Information: We collect information from individuals concerning the training that they have received. Where applicable, we also collect information related to licensing, certifications, and language skills. Primary Purposes for Collection and Use of Information:We process this type of information for our legitimate business purposes, including ensuring we have appropriate staffing and recording qualifications of applicants, and in some cases complying with any statutory or regulatory requirements.
- Video, Voice, and Images Type of Information:Audio visual information, such as photographs, video images like closed-circuit television (“CCTV”) as part of a remote or on-site interview process. Primary Purposes for Collection and Use of Information:We process this type of information for our legitimate business purpose in identity authentication, verification, and fraud prevention purposes, including during the virtual recruitment process. - Facial Recognition Type of Information: We may collect biometric information about you through the use of a facial recognition tool in the context of your job interview conducted remotely. Primary Purposes for Collection and Use of Information: We process this type of information based on your explicit consent and in accordance with applicable privacy laws.
What happens to your application form and supporting data once you submit it?
The application form and the personal information you have included will initially be held on a CRM database that is stored on a secure cloud server system operated by a third party vendor. The application will then be assessed by the hiring team supported by automated tools that help us give you an answer sooner on how the position’s requirements match your skills. Certain personal data of applicants considered potentially suitable, will be transferred to a secure assessment platform, (the rest remaining on the original CRM database for the time being) and those candidates will be invited to participate in a series of on-line tests to assess relevant skills. The results of those tests using an automated system will be sent to the hiring team and successful applicants will be sent a job offer. The personal data of applicants who accept a job offer will be transferred to our secure, cloud-based database. We may also submit personal information of successful applicants to relevant government agencies to comply with labor and employment laws and other legal obligations.
Transfer of data outside India
Cross-border data transfer of personal information will occur only when it is in compliance with all applicable jurisdiction-specific laws and regulations. The level of protection and requirements for making cross border data transfers may differ depending on the country from which the data transfer originates. Where required by law, TELUS Digital shall transfer data only to countries that provide an adequate level of data protection compliant with the requirements of the Information Technology Act, 2000 and applicable rules thereunder (ITA).
Data Retention
The personal data of all candidates will remain in the system though the reminder of the current year and next year and stored on our Workday database as described above. To the extent it is relevant to the candidate’s employment, the data will be stored and processed for the purposes of their future employment with TELUS International. The personal data of unsuccessful candidates will be retained for a period of up to one year after they made their application and thereafter, unless required for TELUS Digital's legitimate purposes (for example in the case of litigation with the candidate), or by law, the data will be deleted.
Consent
If having read this notice you consent to our processing and disclosures / transfers your personal data in the manner set out above, please click on the accept button below. Even having done so, you may withdraw your consent at any time by contacting ,TI.Privacy.Office@Telusinternational.com. If you opt to do that, we will cease to process your application and the application including your personal data will be deleted from our databases.
