The Delivery Excellence Team’s charter is to help deliver high-quality customer engagements, by providing them with clear processes, methods, tools, and learning content.

A PMO Coordinator works directly with members of the Delivery Excellence team to facilitate Cloud’s Professional Services (PSO) portfolio management and enable delivery quality. PMO Coordinators may work across multiple, or individual projects, and their day-to-day role may include tasks such scheduling meetings, organizing community events, formatting, maintaining issue logs and risk registers, taking minutes and reporting.

Responsibilities:

• Orchestrate all Quick Launch projects.
• Creation of communication and project plans, tracking execution and preparing reports for various stakeholders
• Track Portfolio Hygiene by ensuring completion of administrative tasks such as tracking artefacts, risk registers, project plans and status reports
• Maintain the currency of learning content by tracking and facilitating updates, reference materials across the relevant hubs
• Support the team with administration of CSAT Closed Loop initiative.
• Maintaining a backlog of open feedback items, scheduling internal debrief meetings, and reporting progress
• Support the team with data collection, collation, sorting and tracking for Partner invoices

Qualifications: