Grundlæggende oplysninger

Referencenummer

Req_00172589

Sidste dag for ansøgning

14-Nov-2025

Primær placering

GT - Guatemala - Torre Pradera

Yderligere lokationer

SV - Antiguo Cuscatlan - Las Cascadas, SV - Santa Tecla - Plaza Merliot

Land

Guatemala

Jobtype

Support Positions

Arbejdsstil

On Site

Beskrivelse og krav

Position overview:

As a Strategic Initiatives & Integrations Senior Manager you lead C-level transformational initiatives, including the definition of the integration approach of newly acquired companies to drive the value of the acquisition. You partner with C-level and their leaders to drive business outcomes in support of TELUS Digital's strategy, providing your advisory expertise and driving alignment.


Key responsibilities:

  • Translate stakeholder needs to concrete proposal and action plan
  • Support the management of closing activities and integration of newly acquired companies to drive the value of the acquisition (discovery, integration planning, integration oversight)
  • Works with cross- functional leaders to drive the expected outcomes in initiatives that support the company’ strategy considering change management elements (stakeholder management, communications and training)
  • Identify risks or barriers and facilitate their management
  • Provides updates to the ELT and facilitates key decision making when required

.

Mandatory Requirements:

  • Availability to work on-site


Core competencies:

  • Giving support
  • Focusing on customers
  • Embracing technology
  • Managing self-development


Functional competencies:

  • Robust executive/ senior stakeholder management, facilitation and influence skills
  • Ability to solve complex problems and use innovative thinking to develop solutions
  • Ability to translate the company’s strategy to execution
  • Ability to work in fast paced environment and deal effectively with ambiguity
  • Knowledge of integration of newly acquired companies
  • Experience facilitating effective transition through change
  • Creative, intuitive, and confident generator of new ideas


Qualifications:

  • 7+ years managing cross functional initiatives at a global level
  • Bachelor’s degree or equivalent
  • B2 - C1 Proficient in English language

Yderligere jobbeskrivelse

As a Strategic Initiatives & Integrations Senior Manager you lead C-level transformational initiatives, including the definition of the integration approach of newly acquired companies to drive the value of the acquisition. You partner with C-level and their leaders to drive business outcomes in support of TELUS Digital's strategy, providing your advisory expertise and driving alignment.


EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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