Basic Information

Ref Number

Req_00159349

Primary Location

US - Home Office

Country

United States of America

Job Type

Support Positions

Work Style

Remote

Description and Requirements

WORK LOCATION: Remote within USA
WORK SCHEDULE: Business core hours, flexibility required
JOB STATUS: Full time, regular
START DATE: ASAP
COMPENSATION: $96,000.00 - $120,000.00 USD USD per annum

The team at TELUS Digital is seeking an Artificial Intelligence (AI) Modeling Specialist and Market Researcher to join a team of experts in charge of building and enhancing online search experiments.

As an AI Modeling Specialist and Market Researcher, you will collaborate closely with data scientists, software developers, and business stakeholders to ensure the successful deployment and integration of established and emerging internet technologies.You will have responsibility to understand business objectives and will strategically analyze relevant data to help improve output and drive revolutionary initiatives. Your ability to collect, analyze and interpret market trends will provide key data points to accelerate our business.

In this role, you will be part of a team of Template Design Experts and experienced surveyors. By working together, you will enable the team to provide the most competitive results to our customer based on your recurrin analysis. Your acute knowledge in AI Models will allow our team to reach its full potential and continuously deliver beyond our customer’s expectations. Your mastery in quantitative and qualitative Design Methodology will be at the forefront of our entire business strategy.

As the ideal candidate you should be market aware. You should be able to foresee incoming change in our industry and have already put in place measures to ensure we stay ahead of the curve. You should be bold and willing to disrupt established thinking. By demonstrating exemplary argumentation, you will consolidate an already solid data driven approach as well as maximizing creativity.


Responsibilities:


  • Perform quantitative and qualitative research into consumers, competitors, and the marketplace within our business domain
  • Analyze and evaluate data from numerous sources to identify market trends and new initiatives
  • Create reports, presentations, and action items based on collected data
  • Conduct in-depth market research and share insights with the relevant stakeholders on a regular basis
  • Stay up to date on market trends, consumer and product research, and industry best practices
  • Demonstrate critical thinking and creativity to find patterns, trends and correlations in the data and explain their meaning and implications
  • Collaborate with data engineers to understand their needs
  • Research and stay updated on the latest AI and machine learning technology advancements
  • Define clear, specific, and measurable objectives that are aligned with the business strategy and needs
  • Combine deep understanding of the market trends with emerging technologies deployed and studied by our customer to enhance their output
  • Understand customer philosophy and complex workflows to seamlessly integrate our solutions
  • Provide technical expertise and guidance on AI-related projects and initiatives
  • Monitor and evaluate the performance of AI systems, making adjustments as necessary to improve output

Qualifications & Requirements:

  • Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field
  • 3 years of experience working as a market research analyst or in a similar role
  • Comprehensive knowledge of statistics and experience with statistical technologies such as MATLAB and Python
  • Strong understanding of artificial intelligence, machine learning algorithms, neural networks, and deep learning techniques
  • Excellent problem-solving and analytical skills, with the ability to work with complex datasets
  • Advanced computer literacy skills and a facility with search engines and web analytics
  • Understanding of data engineering and data warehousing concepts
  • Exceptional analytical and strategic thinking abilities
  • Experience of HTML, CSS, JSON and JavaScript preferred but not essential
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be
successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We embrace change and initiate opportunity
  • We have a passion for growth
  • We believe in spirited teamwork
  • We have the courage to innovate

At TELUS, we are committed to diversity and equitable access to employment opportunities based on
ability


TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. When emailing candidates, our recruitment and sourcing teams only use email addresses that end with telusdigital.com or telusdigital.ai. If you are unsure whether a job offer is legitimate or suspect that TELUS Digital’s business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at TINA_TalentAcquisition@telusdigital.com

Additional Job Description

The team at TELUS Digital is seeking an Artificial Intelligence (AI) Modeling Specialist and Market Researcher to join a team of experts in charge of building and enhancing online search experiments. As an AI Modeling Specialist and Market Researcher, you will collaborate closely with data scientists, software developers, and business stakeholders to ensure the successful deployment and integration of established and emerging internet technologies. You will have responsibility to understand business objectives and will strategically analyze relevant data to help improve output and drive revolutionary initiatives. Your ability to collect, analyze and interpret market trends will provide key data points to accelerate our business. In this role, you will be part of a team of Template Design Experts and experienced surveyors. By working together, you will enable the team to provide the most competitive results to our customer based on your recurring analysis. Your acute knowledge in AI Models will allow our team to reach its full potential and continuously deliver beyond our customer’s expectations. Your mastery in quantitative and qualitative Design Methodology will be at the forefront of our entire business strategy. As the ideal candidate you should be market aware. You should be able to foresee incoming change in our industry and have already put in place measures to ensure we stay ahead of the curve. You should be bold and willing to disrupt established thinking. By demonstrating exemplary argumentation, you will consolidate an already solid data driven approach as well as maximizing creativity.
Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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