About TELUS Digital
TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com 
 

Position Overview 
The Senior Manager of Revenue Operations will be primarily responsible for forecasting, reporting and presenting data-driven insights from a global perspective. This role focuses on providing accurate and timely revenue performance reports at a global and client level. 
 

Your Key Responsibilities: 

• Lead a high-performing Revenue Operations team which involves partnering with Finance, Global Operations, Commercial and other cross-functional teams to align on revenue strategy
• Lead efforts to establish best practices for tracking, reporting, and managing the end-to-end revenue process
• Ensure alignment of reporting processes that allows for effective decision-making across the organization
• Lead the development of accurate and actionable revenue forecasts, incorporating data from cross functional departments
• Drive automation efforts to reduce manual work and increase operational efficiency, ensuring all teams are working towards revenue goals seamlessly
• Utilize advanced analytics to monitor performance metrics, identify trends, and proactively recommend measures to address revenue challenges and to inform and optimize strategic initiatives aimed at driving revenue growth 
• Drive a bottom up approach to budgeting and variance analysis across the business

The ideal candidate in this position will possess the following competencies: 
Core competencies

• Leading the Global Revenue function, giving support to the team to ensure success, embracing technology and managing self-development

Leadership Competencies

• Providing leadership, leading change management processes, building effective teams, and managing stakeholders

Functional competencies

• Strong understanding of the digital BPO landscape and industry best practices
• Proven experience in building and managing high-performance teams within the industry
• Ability to direct the resolution of highly complex or unusual business problems applying advanced critical thinking
• Ability to coach high performing teams
• Strong financial management acumen

Qualifications

• 7 years of work experience in transaction services, corporate finance, financial modelling or equivalent
• Bachelor’s degree in Business, Finance or related field
• Proven track record of driving operational efficiency and providing insightful analysis in a high paced environment
• Proficient oral and written English
• Strong analytical skills with the ability to leverage data to make informed business decisions
• Strong leadership, communication, and interpersonal skills, with the ability to work effectively across multiple departments

Location: US - Remote

Pay:

The base compensation range for this position is $116,000 - $145,000 USD annually commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.

TELUS Values
TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: 

• We passionately put our customers and communities first
• We embrace change and innovate courageously
• We grow together through spirited teamwork 

At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.