Základní informace

Referenční číslo

Req_00168499

Poslední den na podání žádosti

10-Oct-2025

Primární umístění

IN - Noida 54 - NSEZ

Země

Indie

Typ práce

Digital Solutions

Styl práce

Hybrid

Popis a požadavky

We are seeking an experienced and results-driven Scrum Master with deep expertise in SAP

S/4HANA Supply Chain Management to support our global digital transformation initiatives.

The successful candidate will play a critical role in leading Agile delivery teams, ensuring the

timely and successful implementation of SAP solutions, and driving best practices across the

supply chain domain.

This role requires a unique combination of Agile leadership, SAP functional knowledge, and

strong supply chain process understanding to effectively bridge the gap between business

stakeholders, IT teams, and delivery partners.


Key Responsibilities:

Agile Leadership & Facilitation

○ Act as Scrum Master for one or more SAP S/4HANA Supply Chain project teams.

○ Facilitate core Agile ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives.

○ Promote Agile values, principles, and practices, ensuring teams deliver high-quality solutions.

SAP Project Delivery

○ Support the SAP Activate methodology for S/4HANA implementation, rollout, and enhancement projects.

○ Collaborate with Product Owners, Business Analysts, and SAP Functional

Consultants to maintain a well-prioritized backlog.

○ Drive cross-functional collaboration across modules such as MM, SD, PP, WM, EWM, IBP, and TM.

○ Ensure project deliverables meet quality, scope, budget, and timeline requirements.


Stakeholder & Team Management

○ Act as a bridge between business stakeholders, IT, and project delivery teams.

○ Provide visibility into progress, risks, and impediments to senior leadership.

○ Coach, mentor, and motivate team members to embrace Agile ways of

working.

Continuous Improvement

○ Measure team performance using key Agile metrics (velocity, burndown, throughput, capacity).

○ Identify improvement opportunities and implement initiatives to optimize delivery.

○ Encourage innovation, knowledge sharing, and best practice adoption within teams.


Další popis práce

Required Qualifications

  • 7+ years of professional IT experience in SAP project delivery.

  • Minimum 5 years of hands-on Scrum Master experience in SAP S/4HANA projects.

  • Strong working knowledge of SAP S/4HANA Supply Chain modules (MM, SD, PP, WM, EWM, IBP, TM).

  • Proven track record of delivering end-to-end SAP S/4HANA implementation and

  • rollout projects.

  • Strong understanding of Agile frameworks (Scrum, SAFe, Kanban) and DevOps practices.

  • Excellent skills in facilitation, conflict resolution, servant leadership, and stakeholder engagement.

  • Strong communication and interpersonal skills with ability to influence at multiple levels.

  • Certified Scrum Master (CSM, PSM I/II) or equivalent Agile certification.

  • Bachelor’s or Master’s degree in Information Technology, Computer Science, Business, or Supply Chain Management.


Preferred Qualifications

  • Experience working in large-scale, multi-country SAP transformation programs.

  • Familiarity with SAP Solution Manager, JIRA, Azure DevOps, or equivalent Agile tools.

  • Knowledge of SAP Supply Chain Planning solutions (IBP, APO) or advanced logistics.

  • Exposure to Agile scaling frameworks (SAFe, LeSS, Nexus).

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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