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Solutions Architect (Pre-sales)

Basic Information

Ref Number

Req_00161376

Last day to apply

27-Jul-2025

Primary Location

IN - Bengaluru - Indiqube Sigma

Država

India

Job Type

Support Positions

Work Style

On Site

Description and Requirements

About the role

As an AI Solutions Architect, you will consult with global AI customers in North America to understand their data requirements, showcase solutions through demos and proofs of concept, and design end-to-end ML and automation strategies. Collaborating with internal stakeholders, you’ll craft techno-commercial proposals, define contract SLAs alongside the sales team, and provide product feedback based on customer needs. This role requires at least four years of IT/product service delivery experience, hands-on expertise in handling data (PostgreSQL and MS Excel), and strong analytical and problem-solving skills.

Location: Bangalore, India

Responsibilities

  • Must be willing and able to work flexible hours to accommodate overlap with US business hours 

  • Collaborate with global AI customers on their data solutions. 

  • Partner with potential and current clients to grasp their data needs and present demonstrations. 

  • Showcase expertise by developing solutions and proof-of-concepts. 

  • Design and deploy machine learning and automation solutions. 

  • Team up with internal stakeholders to create techno-commercial proposals. 

  • Collaborate with customers and sales leads to establish contract SLAs. 

  • Offer support and relay customer feedback to the product development team.

Additional Job Description

Qualifications

  • Graduate from Tier 1 or Tier 2 engineering colleges, with an MBA preferred but not mandatory. 

  • 4+ years of experience in IT/product service delivery

  • Hands-on experience with handling data and reports with PostgreSQL and MS Excel.

  • Candidates with experience in Applied AI are preferred.

  • Problem solver and curious to learn

  • Strong analytical and problem-solving skills.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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