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Senior Commercial Strategy Analyst

Basic Information

Ref Number

Req_00142654

Last day to apply

31-Jul-2025

Primary Location

US - Home Office

Država

United States of America

Work Style

Remote

Description and Requirements

About TELUS Digital

TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusinternational.com 

Job Description Summary

We are seeking a Senior Commercial Strategy Analyst  to partner closely with the Commercial Business Strategy team and cross-functional stakeholders to support strategic business planning and drive data-informed decision-making across the commercial organization. This role combines executive storytelling with strong analytical rigor, playing a key role in key governance, reporting and strategic programs across the broader Commercial organization.

Key Responsibilities:

  • Support the development of  high-quality strategic presentations and materials to support executive decision-making and communicate insights to senior Commercial  leadership team

  • Prepare and present monthly executive management reports for TELUS Digital, providing financial and operational analysis based on historical trends, current performance, forecasts, and key financial metrics.

  • Support critical programs and cross-functional initiatives across the Commercial organization delivering insights that inform strategic priorities.

  • Track and analyze Global Commercial enablement KPIs to evaluate progress against strategic objectives and operational effectiveness.

  • Partner with Finance and Revenue Operations to assess business cases, ROI, and financial impacts of commercial strategies.
     

Qualifications:

  • 5+ years of experience in sales strategy, business analysis, revenue operations, or commercial planning—ideally within a B2B or tech environment.

  • Bachelor's degree in Business, Finance, Economics, or a related field required

  • Solid grasp of financial principles and ability to interpret P&L, margin, and ROI metrics.

  • Advanced Google Suite skills; working knowledge of Salesforce CRM is required.

  • Proven experience producing Board or ELT-level presentations and reports.

  • Strong understanding of commercial sales organizations, GTM motions, and pipeline dynamics.

  • Comfort working across ambiguous problems with multiple stakeholders and tight deadlines.

  • Excellent storytelling, communication, and stakeholder engagement skills.

Location: Remote US

Pay:

The base compensation range for this position in the US $65,200 - $81,500 USD commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.

TELUS Values 

TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first 
  • We embrace change and innovate courageously 
  • We grow together through spirited teamwork 

At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.

Additional Job Description

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EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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