Basic Information

Ref Number

Req_00156980

Primary Location

SV - Antiguo Cuscatlan - Las Cascadas

Additional Locations

SV - Santa Tecla - Plaza Merliot

Država

El Salvador

Job Type

Support Positions

Work Style

On Site

Description and Requirements

***Applicants should be available and willing to work on-site and/or from home depending on business needs.***



Product & Marketing, Program Manager

Position overview:

We are seeking a skilled and experienced Program Manager to join our Product & Marketing team. The ideal candidate will have a sharp business mind and proven ability to strategize and implement high-level program initiatives.

 



Key responsibilities:

  • Achieve strategic alignment across projects, manage risks, and ensure resource optimization to meet business goals

  • Manage multiple projects simultaneously, ensuring they align with overall business objectives

    • Manage internal projects involving cross-functional business, technology and experience stakeholders

  • Ensure proactive communication and collaboration with internal and external stakeholders to ensure clear and consistent communication on results, resourcing requirements, delays, and risks

  • Collaborate with stakeholders across product, sales, and marketing to mobilize action and ownership out of ambiguous opportunities and challenges

  • Managing core operational processes supporting Product Management including Partnership administration, reporting, budgeting.

  • Create Partnership reports, manage and coordinate Partnership onboarding and assist with Partnership maintenance, which includes Partner portal maintenance.


Requirements & Skills:

  • Schedule flexibility.

  • Able to work onsite.

  • Strategic thinking and problem-solving

  • Leadership and team management

  • Data analysis and interpretation

  • Risk management

  • Budgeting 

  • Stakeholder management


Qualifications: 

 
  • Bachelor's degree in Business, Marketing, or related field

  • 5+ years of experience in program management, preferably in a product or marketing-focused role

  • Strong understanding of product and marketing principles

  • Excellent project management and organizational skills

  • Outstanding communication and interpersonal skills

  • Ability to work cross-functionally and lead diverse teams

 


Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.


Additional Job Description

We are seeking a skilled and experienced Program Manager to join our Product & Marketing team. The ideal candidate will have a sharp business mind and proven ability to strategize and implement high-level program initiatives.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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