Basic Information

Ref Number

Req_00149838

Last day to apply

31-Mar-2025

Primary Location

IN - Noida - Candor Building 6

Država

India

Job Type

Business Process Outsourcing

Work Style

On Site

Salary range

3.2 to 4.75

Description and Requirements

Venue Details:-  Gate no-1 YMCA Education Center, 2 & 3, Jai Singh Marg, Hanuman Road Area, Connaught Place, New Delhi

            Walk-In Date:22 Feb 2025

            Timing: 10 AM-4 PM 


Role & Responsibilities

  • Performing Inbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services.

  • Building customer relationships by uncovering their stories, getting to know their needs and

recommending product selections they feel good about.

  • Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending.

  • Simultaneously navigating through multiple systems and tools while interacting with customers.

  • Processing customers orders and ensuring its accuracy and completion.

  • Participating in continuous training sessions and sharing best practices.


Required Candidate Profile:-

  • Qualification : UG/Graduate/PG can apply

  • Candidate with 0-5 yr of experience in customer service(upselling) is required.

  • Any Graduates fresher is eligible(UG Freshers not eligible)

  • Excellent communication in English.

  • Should be comfortable in night shifts and rotational week offs.

  • Candidate should be comfortable in customer service and cross selling environment.


Perks and Benefits

  • Salary Range- 3.2 LPA to 4.75 LPA + Variables based on performance

  • Medicare Facility(free online consultation with Doc)

  • Working Model : 24*7 (work from Office)

  • Location : Noida Sector 135

  • Free pick up and drop facility will be provided within 35 Kms range.


Additional Job Description

Hiring For Sales Representative

Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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