Basic Information

Ref Number

Req_00174452

Primary Location

US - Home Office

Država

Sjedinjene Američke Države

Job Type

Digital Solutions

Work Style

Remote

Description and Requirements

Work Location: Remote

Job Status: Part time

Availability: 10+ hours per week, flexible schedule

Start Date: January, 2026

Rate: $20.00/hour

Transcription certification Preferred (e.g., TCI, CET, CER, CDR, or equivalent)


Position Description:

We are seeking experienced Live Meeting Transcriptionists to attend virtual meetings and provide accurate, timely transcription services. This role requires exceptional stenography skills, fast and accurate typing, and the ability to deliver professional transcripts within tight deadlines. You will create either verbatim transcripts or meeting summaries based on specific project requirements.


Main Responsibilities:

  • Join virtual meetings promptly between 6:00 AM - 6:00 PM PST as scheduled for a part-time shift

  • Accurately transcribe live meetings in real-time using stenography or advanced typing skills

  • Capture meeting content as directed by the meeting lead, which may include:

    • Verbatim transcripts - Word-for-word documentation including actions and gestures

    • Meeting summaries - Concise overviews of key discussion points and decisions

  • Deliver correct, clear, and professionally formatted transcripts within 24-hour turnaround from meeting completion

  • Proofread and edit transcripts for accuracy, grammar, spelling, and clarity

  • Ensure all transcripts meet quality standards and project specifications

  • Maintain high attention to detail throughout the transcription process

  • Verify accuracy of names, technical terms, and specialized vocabulary

  • Ensure confidentiality and discretion when handling sensitive meeting content

  • Work independently with minimal supervision while meeting deadlines

Requirements:

  • Stenographer experience preferred

  • Transcription certification preferred (e.g., TCI, CET, CER, CDR, or equivalent)

  • 2+ years of experience in live meeting transcription or professional note-taking

  • Proven fast and accurate typing skills: 80-90 WPM minimum

  • Proficiency with Google Workspace/Suite (Docs, Drive, Meet, etc.)

  • Comfortable with virtual meeting platforms (Zoom, Google Meet, etc.)

  • Native English proficiency (written and oral)

  • Strong command of English grammar, spelling, and vocabulary

  • Excellent proofreading and editing skills

  • Ability to understand and accurately transcribe diverse accents and speaking styles

  • Self-driven and independent - able to work with minimal supervision

  • High attention to detail and commitment to accuracy

  • Reliable and punctual - able to join meetings on time

  • Flexible availability between 6:00 AM - 6:00 PM PST

  • Able to commit to 10-20 hours per week (10 hours guaranteed minimum)

  • Reliable internet connection and quiet workspace for virtual meetings


    TELUS Values:

    TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

    • We passionately put our customers and communities first

    • We embrace changes and innovate courageously

    • We grow together through spirited teamwork

    At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.  


    Equal Opportunity Employer:

    At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.







Additional Job Description

We are seeking experienced Live Meeting Transcriptionists to attend virtual meetings and provide accurate, timely transcription services. This role requires exceptional stenography skills, fast and accurate typing, and the ability to deliver professional transcripts within tight deadlines. You will create either verbatim transcripts or meeting summaries based on specific project requirements.

Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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