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International Inbound Sales- Gurugram

Basic Information

Ref Number

Req_00151354

Primary Location

IN - Gurugram - DLF TechPark

Država

India

Job Type

Business Process Outsourcing

Work Style

On Site

Salary range

4.48 LPA

Description and Requirements

Role & Responsibilities


Hiring For International Inbound Sales (Voice Process)


  • Performing inbound calling to new and existing wireline residential customers offering telecommunications products and services

  • Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about

  • Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending

  • Simultaneously navigating through multiple systems and tools while interacting with customers

  • Processing customers orders and ensuring its accuracy and completion

  • Participating in continuous training sessions and sharing best practices

Additional Job Description

Preferred Candidate Profile


  • Qualification : UG/Graduate/PG can apply

  • Working Model : 24*7 (work from Office)

  • Work Experience : Minimum 1 Year experience in Outbound sales/Cross Selling, Inbound Sales, International Debt Collections (International BPO Only)

  • Excellent communication in English


Perks and Benefits


  • Salary up to 4.48 LPA

  • Variables/Incentives based on performance

  • Medicare Facilities.

  • Free pick up and drop facility will be provided within 35 Kms range


Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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