Position overview

As an Employment & Payments Specialist, you support multiple processes within the employment lifecycle, ensuring a positive employee experience as well as legal labor compliance. 

Key responsibilities

• Prepare and manage employment and termination (voluntary and involuntary) process, ensuring compliance with company policy and labor laws

• Receive, review and process input information for payments (masters, overtime, bonus, leaves, deductions, benefits, etc)

• Review, analyze and approve employee HCM transactions (changes in shifts, hires, terminations, lateral moves & promotions, time off requests)

• Manage changes to employment documentation or to deductions presented by external and government entities

• Perform time tracking and time off/leave integration from Workday to the payroll system

• Address employee inquires relative to payments and deductions

• Receive payroll disputes and collaborate with stakeholders to resolve them

• Support employee onboarding relative to employment and payments practices as well as refresher sessions for Operations

• Prepare payroll related reporting requested by Operations for decision-making

• Support internal and external audits by collecting and providing the requested evidences

Requirements:

• Schedule flexibility

• Flexibility in working onsite

Core competencies

• Giving support, focusing on customers, embracing technology, managing self-development

Leadership competencies

• N/A no people management

Functional competencies

• General knowledge of employment related laws and regulations  (labor code, social security, tax)

• Expertise in employment and payment documentation

• Intermediate to advanced use of Word and Excel or equivalent

• Strong interpersonal and communication skills

• Strong analytical and problem-solving skills

• Ability to manage and resolve disputes

• Strong organization and attention to detail skills  

• Ability to adapt to change

Qualifications

• 2+ years of experience in similar positions

• 4+ years as a university student, preferably in careers like Business Administration, Accounting, Finance or Law

• B1+ oral and written English

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.