Basic Information
Ref Number
Req_00139361
Last day to apply
30-Nov-2024
Primary Location
PH - Manila - Discovery
Država
Philippines
Job Type
Digital Solutions
Work Style
Hybrid
Description and Requirements
What you Bring (Skills)
- Technical Excellence: Utilize strong technical skills to understand and interpret business requirements, translating them into effective data solutions.
- Complex Problem Solving: Demonstrate expertise in breaking down complex data sets and ambiguous problems, enabling clear communication of intricate analyses or findings to leadership and stakeholders.
- Effective Communication: Employ exceptional interpersonal skills to lead, motivate, and influence team members, fostering productive working relationships across various organizational levels.
- Organizational Efficiency: Exhibit excellent organizational abilities to prioritize tasks, negotiate effectively, and plan and coordinate activities. Consistently deliver desired outcomes with minimal supervision.
- Communication Excellence: Demonstrate exceptional written and verbal communication skills, facilitating clear and concise articulation of complex technical concepts and findings to diverse audiences.
Technical Abilities
Required Skills:
- Proficiency in SQL and Python
- Strong understanding of relational databases
- Familiarity with Extract, Transform, Load (ETL) processes and tools for data movement between systems
- Experience in data integration and data modeling
- Demonstrated ability to create compelling and concise data visualizations using tools such as Tableau, Looker, Domo, or Microsoft PowerBI
- Hands-on experience with Google Cloud Platform, particularly BigQuery
- Familiarity with Infrastructure as Code (IaC) technologies like Pulumi or Terraform
- Experience with version control systems, specifically GitHub
Nice to Have:
- Experience with Apache Hadoop and Apache Spark for distributed processing of large datasets
- Familiarity with workflow management tools like Apache Airflow and Apache NiFi
Additional Job Description
What you’ll do
- Requirement Gathering: Collaborate with stakeholders to understand needs and identify required datasets.
- Scope Definition: Collaborate with stakeholders to define project scope and objectives, ensuring alignment with data requirements.
- Data Acquisition: Procure datasets from diverse sources while ensuring data quality and integrity.
- Translation of Requirements: Translate stakeholder requirements into code, ensuring adherence to project goals
- Proof of Concept Development: Create prototypes for dashboards and reporting to validate ideas.
- Data Centralization: Centralize data from disparate sources into a unified repository or data warehouse for streamlined access and analysis.
- Frontend Visualization: Design and implement user-friendly dashboards and visualizations for effective data presentation.
- Reporting Cadence Establishment: Establish regular reporting schedules and workflows to deliver insights to stakeholders in a timely manner.
- Maintenance and Updates: Take ownership of maintaining and updating data pipelines, dashboards, and other data-related assets to ensure accuracy and relevance over time
- Cross-functional Collaboration: Collaborate with various teams across the organization to leverage data-driven insights and optimize operational efficiency.
- Support for Ongoing Initiatives: Provide data engineering support and expertise to Senior Systems Analyst and other team members on ongoing initiatives and projects.
- Ad Hoc Data Analysis: Assist stakeholders with ad hoc data analysis to facilitate decision-making and problem-solving processes.
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
