Основна информация
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Основно местоположение
Допълнителни локации
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Описание и изисквания
***Applicants should be available and willing to work on-site and/or from home, depending on business needs.***
Key Responsibilities
Data Architecture & Engineering
Design and implement robust, cloud-native data solutions leveraging Google Cloud Platform (GCP), BigQuery, Tableau, Looker, and Looker Studio to power advanced business intelligence and market intelligence analytics
Build scalable, flexible dashboards that transform complex data into clear, actionable insights for strategic decision-making and operational optimization across various Centers of Excellence
Develop and optimize sophisticated data models and explores within the Looker ecosystem
Stakeholder Collaboration & Solution Delivery
Partner closely with business stakeholders to understand data hypotheses and translate business requirements into innovative technical solutions
Apply business acumen to deliver impactful analytics solutions that drive measurable business value
DevOps & Quality Assurance
Execute comprehensive Change Management and release management strategies ensuring smooth deployments with minimal business disruption
Implement automated regression testing frameworks to guarantee data solution reliability and accuracy
Maintain compliance excellence with industry standards and regulatory requirements (SOX, GDPR) while protecting critical data assets
Core Competencies
Exceptional communication skills with fluency in English (written and verbal)
Superior organizational abilities with proven capacity to manage multiple priorities and tight deadlines
Outstanding interpersonal skills enabling effective collaboration across diverse, cross-functional teams
Self-motivated achiever capable of working independently while contributing meaningfully to high-performing teams
Required Qualifications
Education & Experience
Bachelor's degree in Computer Engineering, Computer Science, Data Science, or related technical field
5-10 years of hands-on experience with SQL/PL-SQL, stored procedures, BigQuery, and Dataflow for complex dataset development and data pipeline engineering
5-7 years of proven cloud architecture expertise, specializing in Google Cloud Platform (GCP) environments
2-5 years of dashboard and visualization mastery using Tableau, Looker, and Looker Studio
TELUS Values
TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
We passionately put our customers and communities first
We embrace change and innovate courageously
We grow together through spirited teamwork
At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
Допълнително описание на позицията
Join our Performance and Planning team within Global Operations as a key contributor supporting one of TELUS Digital's largest and most strategic call center accounts. Reporting to the Manager of Business and Market Intelligence, you'll be instrumental in transforming raw data into actionable business insights that drive operational excellence and strategic decision-making.
In this dynamic role, as a senior team member, you'll serve as a trusted advisor to stakeholders, leading requirements gathering sessions and facilitating prioritization discussions. You'll harness the power of call center and customer data to uncover compelling insights, craft visually stunning and actionable dashboards, and revolutionize data delivery through intelligent automation and streamlined processing workflows.
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