Basic Information

Ref Number

Req_00162858

Last day to apply

04-7月-2025

Primary Location

GT - Guatemala - Torre Pradera

Country

Guatemala

Job Type

Support Positions

Work Style

On Site

Description and Requirements

TA, Sourcing, Recruitment Analyst II - Pradera GT

Last day to apply: Friday, July 4th 2025

Position overview:

We are looking for people like you! Enthusiastic, innovative, passionate and energetic. The Sourcing Analyst, is responsible for managing internal and external referral programs and also external activities to attract the best candidates.

Key responsibilities:

In charge of planning motivational activities to encourage participation in our internal and external referral programs. Implementation of strategies for external efforts to attract the best talent and control the results of the activities carried out while monitoring effectiveness and return of investment. Part of the responsibilities include: Visit team members to promote referral program, procedures and policies, explore social media, job boards, internet sourcing, and other talent acquisition platforms to source candidates for open job positions, update job portals, company’s accounts, manage job ad posting processes and research for new talent acquisition channels, communicate with TELUS International partners, universities, institutions and vendors, support creative sourcing strategies and organize various company activities, participate in employment events such as career fairs, Open Houses, seminars, etc.Prepare reports and analyze talent acquisition trends and activities, keep up with talent acquisitions data, progress and development; and provide recommendations and further actions.

Requirements:

  • Schedule flexibility- Required 

  • Able to work on-site - Required 

Core competencies:

  • Giving support

  • Focusing on customers

  • Embracing technology

  • Managing self-development

  • Positive and professional attitude

  • Customer service orientation

  • Leadership

  • Creativity

  • Negotiation and Persuasion

  • Management Groups

  • Teamwork

  • Excellent Interpersonal Relations

  • Independent, highly efficient, energetic, with great communications skills

  • Technical savvy with excellent research skills and willing to learn new things

Functional competencies:

  • English B2: - Required

    • Oral and written comprehension.

    • Appropriate use of language.

  • Advanced understanding of Google Apps for Work tools (ie: Google Drive, Google Calendar, Gmail)

  • Excel Intermediate - Mandatory

    • Functions: Joint, Average, Count, and conditioning formulas (IF, AND, OR)

    • Presentation and graphic analysis

    • PivotTables

    • Search the data value by: VLOOKUP

    • Format Cells 

  • Planning Techniques - Intermediate

  • Negotiation Techniques - Intermediate

  • Interview Techniques - Advanced

  • Customer Service - Advanced

Qualifications:

  • University Degree in Business Administration, Human Resources, Marketing, Communications, or related field - Desirable

  • Relevant experience is a must

Additional Job Description

We are looking for people like you! Enthusiastic, innovative, passionate and energetic. The Sourcing Analyst, is responsible for managing internal and external referral programs and also external activities to attract the best candidates.


EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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