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SQL Database Administrator

Basic Information

Ref Number

Req_00153151

Last day to apply

08-3月-2025

Primary Location

IN - Noida 54 - NSEZ

Country

India

Job Type

Digital Solutions

Work Style

Hybrid, On Site

Description and Requirements

  • Must have 5-9 years of experience.

  • Experience with Database Administration for MSSQL Server.

  • Actively and consistently supports all efforts to simplify and enhance the customer experience.

  • Designs and maintains access and security administration.

  • Designs, implements and maintains backup and recovery strategies on Database Management Systems.

  • Supports multiple services and multiple databases of medium complexity with multiple concurrent users, ensuring control, integrity and accessibility of data.

  • Troubleshoots alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues.

  • Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools

  • Experience with backups, restores and recovery models.

  • Experience with SQL in a virtualized environment (ESX and Azure).

  • Knowledge of Always-On,  High Availability (HA) and Disaster Recovery (DR) options for MSSQL Server.

  • Experience in implementing operational automation using scripts.

  • Identify areas of the SQL environment that are suited for automation and then implement a solution using a variety of tools from applications such as HPSA or through scripting (PowerShell, TSQL).

  • Knowledge of indexes, index management, and statistics.

  • Experience working with Windows server, including Active Directory and proper disk configurations.

  • Performs capacity planning of SQL server environment and provides recommendations to management to sustain business growth.

  • Designs, implements, maintains  Disaster Recovery (DR) methodologies and  creates documentation.

  • Gathers business requirements and designs, implements multiple projects along with the production support.

  • Creates standard operational procedures and templates.

  • Acts as mentor for Database Administrators and Associate Database Administrators.

  • Performs research and provides plans to remediate complex business problems.

  • Expert in Redshift  administration and AWS services like EC2,IAM ,CLoudwatch ,VPC.Manage and support 24x7 production as well as development databases to ensure maximum availability for various applications.  

  • Perform DBA related tasks in key areas of Cluster resizing ,Snapshot ,backup,restore object from snapshot ,ESSO SAML setup, Cloudwatch  Monitoring , Performance ManagementWork in key areas of User Management,Access rights management , Security Management . 

  • Knowledge of day to day database operations,deployments and developments.

  • Good in designing ,implementing WLM/AUTO WLM by analyzing customer needs.

Additional Job Description

  • Strong communication skills, both written and verbal, for interacting with customers and internal teams.

  • Ability to work effectively under pressure and manage multiple tasks simultaneously.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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