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Technical Writer

Basic Information

Ref Number

Req_00155353

Last day to apply

19-Nis-2025

Primary Location

IN - Noida 54 - NSEZ

Country

India

Job Type

Digital Solutions

Work Style

Hybrid, On Site

Description and Requirements

  • Must have 5+ years of experience.

  • Work with architects and developers to make them understand and also work as liaison between business and IT. 

  • This is a crucial role as we will be beforehand aware of all requirements that are coming, and this will help our architects and developers to think in that direction and have an upper hand than other competitors.

  • Should work as a Telecommunication SME and has worked with Service Activation and Provisioning billers. Understanding of technology like BPM, Microservices, Queue is required to translate this between business and architect teams.

Additional Job Description

  • Strong communication skills, both written and verbal, for interacting with customers and internal teams.

  • Ability to work effectively under pressure and manage multiple tasks simultaneously.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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