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Saviynt QA

Basic Information

Ref Number

Req_00145038

Primary Location

GT - Guatemala - Torre Pradera

Country

Guatemala

Description and Requirements

About the role:

We are seeking a skilled Saviynt QA Specialist with a deep understanding of the Saviynt platform to join our Quality Assurance team. In this role, you will work closely with the development and DevOps teams to ensure seamless, high-quality deployments and validate new integrations within the Saviynt Identity Governance and Administration (IGA) environment.

You will be responsible for developing and executing test cases, tracking defects, and ensuring the accuracy and stability of production deployments. Your expertise in automation, test planning, and defect management will play a vital role in enhancing the efficiency of our QA processes.


Responsibilities:

  • Develop a comprehensive understanding of Saviynt product functionality, including provisioning, access certification, Segregation of Duties (SOD), analytics, Role-Based Access Control (RBAC), workflow, and email notifications.

  • Validate end-to-end (E2E) functionality and integration of Saviynt products following a DevOps model.

  • Translate business requirements into detailed test cases and scenarios.

  • Plan, document, and execute test cases, ensuring coverage of all functional aspects of Saviynt.

  • Track and manage defects, perform re-testing, and collaborate closely with developers to address issues within the DevOps framework.

  • Actively participate in production releases, validating successful deployments and ensuring system stability post-deployment.

  • Develop and execute test automation scripts using Robot Framework and Python.

  • Use ITSM tools to manage ticketing, documentation, and QA-related tasks.

Qualifications:

  • 5+ years in Quality Assurance, with specific experience in Saviynt QA.

  • Proven expertise in the Saviynt platform, covering provisioning, access certification, SOD, RBAC, and workflow.

  • Proficiency in Robot Framework and Python for automation testing.

  • Familiarity with DevOps practices and the ability to collaborate in a DevOps model.

  • Strong understanding of QA methodologies and end-to-end testing practices.

  • Experience with ITSM tools for effective ticketing and documentation management.

  • Excellent verbal and written communication to ensure smooth collaboration across teams.

Preferred Skills:

  • Experience in automated testing and creating reusable test automation scripts.

  • Familiarity with Agile and DevOps methodologies to support CI/CD testing needs.


What’s in it for you:

  • Private medical and life insurance from day one.

  • Employee Stock Purchase Plan ESPP

  • Budget for professional growth (certifications)

  • Schedule flexibility.

  • Extra bonus based on performance.

Additional Job Description

We are seeking a skilled Saviynt QA Specialist with a deep understanding of the Saviynt platform to join our Quality Assurance team. In this role, you will work closely with the development and DevOps teams to ensure seamless, high-quality deployments and validate new integrations within the Saviynt Identity Governance and Administration (IGA) environment.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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