Basic Information
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Primary Location
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Job Type
Work Style
Description and Requirements
Job Duties
Engage with customers to understand customer business requests and lead teams to execute on defined solutions across service offerings.
Support as a key interface with clients at the stage of the sales cycle, provide thought solutions, craft solutions, and provide support to Sales
Work with Program Managers to ensure customer satisfaction and implement continual process improvement, measurement/benchmarking, and automation across of service deliveries.
Responsibilities
Develop and write project plans.
Create and manage the global project schedule, liaising with all production team members to ensure viability and commitment.
Execution of large-scale projects with medium to high complexity.
Provide project training and technical guidance to the project team members.
Drive project timelines and budget to completion and within the estimated scope and established production.
Budget and provide timely and accurate forecasts of our expected revenue with appropriate highlighting of risk.
Develop and maintain a high level of knowledge of the company as well as industry products and solutions.
Balance work among team members according to skills and individual workload.
In conjunction with the project team, analyze potential risks and drive the creation of the project plan, ensuring that contingency is incorporated.
Other duties as assigned by the supervisor to support business development, internal projects/initiatives, and organization of the team and processes.
Additional Job Description
Qualifications/Skills
Experience Range 8 - 12 years of Project Management & 3+ years of into Team Management.
Must be familiar with managing complex projects
Must have a thorough understanding of basic financial concepts Gross Margin, Budgets, etc.
Excellent proven project management and organizational skills.
Ability to build financial models to demonstrate financial ROI.
Knowledge of key sales processes and tools.
Client relationship management experience.
A self-starter who can effectively work within a strong team culture.
Previous experience in Linguistics or Computational Linguistics or other related areas with experience in machine learning is a plus
Strong communication skills.
Thrives on working in cross-functional teams, communicating with development, professional services, program management and product management.
Able to analyze new and changing scenarios and adapt the workflow to the new requirements.
Flexible, imaginative, positive thinking, multi-tasking, proactive and solution-oriented.
Ability to work in a multicultural global environment
Language Reference |
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English |
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