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Language Curator

Basic Information

Ref Number

Req_00156408

Primary Location

IE - Ballina - Emmett

Additional Locations

[DNU] - IE - Cork - Spatial 1

Country

Ireland

Description and Requirements

Language Curator

Location: Remote with occasional visits to Cork site, subject to change

Working hours: 7.5h per day, 5 days in 7 (assignments of days during hiring, and subject to change). 

Summary:

Join our AI team in Ireland! You will work in an agile environment carrying out data analysis, identifying and resolving issues and collaborating with colleagues in your native language (English). We work with a major tech client improving the model for AI software systems.

Responsibilities: 

  • Verify content accuracy, ensuring it meets the provided standards.

  • Make possible edits, fixes, or suggestions to the data content when needed.

  • Make decisions on content, often with limited information on hand.

  • Report any patterns of issues observed to help improve database and product performance.

  • Test database tools to provide feedback for improving efficiency and accuracy.

  • Work and communicate with cross functional team

  • Escalating issues when necessary
     

Note: Occasional on-site visits may be required, travel costs to the office are the responsibility of the employee. Weekend work may be required. Schedules can be adjusted and alternating cover is required for public holidays by the team (approx 1-2 public holidays per team member). There will be opportunity for flexibility and accommodations.

About the Candidate:

  • Fluency in English

  • Familiarity with MacOS and iOS

  • Sharp problem solving and analytical skills, along with ability to learn from history and actively help errors from reoccurring

  • Must be highly detail-oriented with ability to multitask and meet deadlines

  • Proven ability to maintain motivation and focus on detailed tasks

  • Comfortable with navigating ambiguity, with ability to make sound judgment calls

  • Excellent verbal and written communication skills

  • Comfortable with reporting and proactively engaging with colleagues whilst demonstrating professionalism

  • A wide range & up-to-date knowledge of current events, movies, TV shows, music, literature, and social media platforms, general knowledge and any specialist topics are useful

  • Passion and enthusiasm for media, entertainment, music, art, and or literature

Preferred Skills

  • BS/BA Degree

  • Web research

  • Language work - annotation, translation, transcription

  • Bilingual skills in languag


Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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