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Data Entry Specialist - Chicago, IL

Temel Bilgiler

Ref Number

Req_00173889

Primary Location

US - Home Office

Country

Amerika Birleşik Devletleri

Job Type

Business Process Outsourcing

Work Style

On Site

Salary range

$20.00 USD per hour

Tanım ve Koşullar

Work Location: Onsite location in Chicago, IL

Work Schedule: Mon - Fri 9:00 am - 5:00 pm

Job Status: Full-time, Temporary 3 month contract

Start Date: 12/15/2025

Rate: $20.00/hour

Candidate must be located in Chicago, IL

Position Description:

We are seeking dedicated Data Entry Specialists to support a system migration project. Our organization is transitioning from a legacy claims management platform to a modern CRM system, requiring duplicate data entry during the transition period. This temporary role will focus exclusively on entering call notes and documentation into our new system.

This is a short-term position running from immediate start through March 2025, providing essential support during our technology transition.

Main Responsibilities:

  • Data Entry & Input:

    • Accurately enter call notes and documentation into the new CRM system

    • Transcribe information from paper documents, digital files, and other sources into electronic databases and spreadsheets

    • Review and transfer data from the legacy system to ensure completeness

    • Input data with high accuracy while meeting daily productivity targets

  • Data Verification & Quality Control:

    • Verify data integrity and completeness before submission

    • Check data for errors or inconsistencies and correct any discrepancies

    • Maintain high accuracy standards throughout the data entry process

    • Follow established data entry protocols and quality guidelines

  • Record Management & Organization:

    • Update and maintain existing records to ensure current and accurate information

    • Sort, file, and organize both digital and physical documents for easy retrieval

    • Manage documentation workflow between legacy and new systems

  • Collaboration & Reporting:

    • Collaborate with team members to ensure consistent workflow

    • Report any discrepancies, errors, or technical issues to management

    • Adapt to evolving processes as the migration project progresses 

Requirements:

  • High school diploma or equivalent

  • Proven data entry experience with strong attention to detail

  • Typing speed of 50+ WPM with high accuracy

  • Proficiency in Microsoft Office (Excel, Word)

  • Ability to learn new software systems quickly

  • Strong organizational and time management skills

  • Excellent written communication skills

  • Ability to handle confidential and sensitive information with discretion

  • Reliable attendance and punctuality

  • Must be available for full-time, on-site work (no remote options)

Preferred Experience

  • Experience with CRM or database systems

  • Previous involvement in data migration or system transition projects

  • Familiarity with dual-system data entry workflows

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first

  • We embrace changes and innovate courageously

  • We grow together through spirited teamwork


At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.  .
Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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