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Customer Support Specialist with Canadian French and English

Basic Information

Ref Number

Req_00142866

Last day to apply

30-Kas-2024

Primary Location

BG - Sofia - TELUS Tower

Additional Locations

BG - Sofia - Infinity Tower

Country

Bulgaria

Description and Requirements

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

**We can issue a work permit for non-EU citizens, which will allow you to reside and work in our country.


Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

Take the opportunity to be a part of a world-known company enabling people to use financial systems regardless of location. 

As a Customer Support Specialist with Canadian French and English, you will:

  • To assist and support via inbound calls and/or emails 
  • To provide accurate, valid, and complete information on the client's requests
  • To identify and assess customers’ needs to achieve satisfaction

Our requirements:

  • To be fluent in Canadian French and to have a good level of English
  • To enjoy communication with people and resolve cases
  • To have a friendly personality
  • To be a self-motivated and outgoing person

We offer:

  • Work from Home Opportunity (only if you are based in Bulgaria)
  • Fully paid training
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses
  • Relocation Assistance for candidates located outside of Bulgaria

We care about the well–being of our team members, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.





#LI-DNI

Additional Job Description

Are you ready to take the next step in your career and achieve your next challenge? TELUS Digital Bulgaria is looking for you!

Language Reference
English
French

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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