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Description and Requirements
Position overview:
This role is part of the Finance Data and Systems Team within the Finance Department. The Business Process and Finance Transformation Analyst Senior is responsible for identifying, assessing, and leading various process and technology improvement initiatives with a focus on business process continuous improvement. This role will work closely with Finance and cross-functional teams from global business units and IT to execute finance transformation projects. The ideal candidate will be a critical thinker capable of translating business requirements into best practice business processes that align with the Finance function's strategic transformation vision.
Key responsibilities:
Serve as a key member of project teams, working with cross-functional business partners to analyze, design, and implement end-to-end finance process solutions that enhance standardization, efficiency, and compliance with local statutory government regulations.
Drive cross-functional stakeholder alignment for solution design, ensuring holistic documentation for each initiative.
Conduct process walkthroughs to enhance business understanding and drive the successful adoption of solutions.
Advocate for global process standardization and best practices, offering recommendations and assessing the impacts of necessary deviations.
Schedule workshops and assist project managers by documenting RAID (Risks, Assumptions, Issues, and Dependencies) items, capturing key design decisions, developing gap/fit analyses, and maintaining requirements traceability matrices.
Document comprehensive end-to-end analyses of finance processes to identify inefficiencies and opportunities for improvement.
Support the creation of technical solutions to automate and enhance processes.
Conduct detailed change impact assessments, track business readiness, and coordinate risks/issues with project management.
Partner with change management to ensure process and change messages are consistent and clear.
Develop and maintain training materials, tools, and templates for end-users.
Document comprehensive requirements and key processes, including current state, change impacts, trainings, and cut-over.
Conduct business requirements reviews, coordinate testing, prepare test scripts, and manage testing approvals.
Schedule and design workshops based on business requirements and objectives.
Identify training needs and provide targeted training to team members.
Benchmark best practices and industry standards to reengineer business processes and measure efficiency improvements.
Prepare and input financial information and data into structured workbooks, ensuring accuracy and consistency for various analytics and configuration use cases
Core competencies:
Giving support
Focusing on customers
Embracing technology
Managing self-development
Functional competencies:
Ability to engage confidently with senior-level managers/executives, build strong relationships with key stakeholders
Strong financial, analytical, and data proficiency abilities
Excellent written and verbal communication and presentation skills
Effective in managing cross-functional team discussions
Highly organized, motivated, and a driven self-starter with the ability to work both independently and as part of a high-performing team
Knowledge of change management methodologies and tools
Strong project management skills with the ability to handle multiple priorities and deadlines
Analytical and problem-solving mindset to address business challenges
Attention to understanding detailed processes and a passion for continuous improvement and excellence
Qualifications:
3-7 years of experience as a business analyst with knowledge of accounting and finance best practices. Experience in finance transformation projects is essential.
Bachelor’s degree in Business, Engineering or related field
Experience with Workday a plus
Proficient oral and written English - B2 or above is mandatory
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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