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AI/ML Engineer

Basic Information

Ref Number

Req_00139617

Last day to apply

17-Eki-2024

Primary Location

IN - Noida 54 - NSEZ

Country

India

Job Type

Digital Solutions

Work Style

Hybrid, On Site

Description and Requirements

Responsibilities:

  • Develop and maintain our bot AI 

  • Work closely with other engineers to design, develop, and deploy new features

  • Test and debug the system

  • Monitor the system for performance and scalability issues

  • Work with other teams to integrate the chatbot with our other systems

  • Stay up-to-date on the latest Generative AI, LLM Models, NLP technologies

Additional Job Description

Must have :

  • Exposure to LLM Models and at least one of leading LLM frameworks 

  • Bachelor's degree in Computer Science or related field

  • 3+ years of experience in Chatbot development

  • Experience with Python, Redis, gRPC, REST 

  • Experience with AI frameworks such as spaCy, NLTK, or Rasa

  • Experience with dockers, VMs and containers

  • Experience with cloud computing platforms such as AWS/GCP/Azure

  • Excellent problem-solving and analytical skills

  • Strong communication and teamwork skills

  • Ability to work independently and as part of a team

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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