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Trust & Safety Specialist for Supercell Games Account with Arabic and English

Grundläggande information

Ref Number

Req_00107919

Last day to apply

28-Feb-2026

Primary Location

BG - Sofia - Infinity Tower

Country

Bulgaria

Beskrivning och krav

Become a Guardian of Gaming Safety - Join TELUS Digital Bulgaria!

Make Gaming Safer for Millions!

Join us in protecting Supercell's vibrant gaming communities! As a Trust & Safety Agent with Arabic and English, you'll be the first line of defense in creating safe spaces for players worldwide.


Your Mission: Ensure player safety through policy enforcement, content moderation, and quick response to safety concerns. You'll be part of a dynamic team dedicated to maintaining positive gaming environments.


What You Bring:

  • Fluency in English & Arabic

  • Understanding of online gaming communities

  • Passion for player safety

  • Tech-savvy with Google Workspace experience

  • Knowledge of current pop culture trends


Your Daily Impact:

  • Enforce community safety guidelines

  • Handle moderation queues

  • Respond to player safety concerns

  • Report emerging trends

  • Work with senior T&S team members


Why Join Us:

  • Make a real difference in player safety

  • Join a supportive, dynamic team

  • Professional development opportunities

  • Comprehensive benefits package

  • Modern office environment


Important Note: This role involves reviewing sensitive content that may be emotionally challenging. We provide professional support services and a strong support network for our team members.


Are you ready to be a guardian of safe gaming? Join our team and help create positive experiences for millions of players!


We offer:

  • Fully paid training

  • Additional health insurance

  • Stable job and career development opportunities

  • Modern office facilities

  • Team events

  • Attractive salary

  • 50+ benefits and services to choose from

  • Employee referral bonuses

  • Supportive international work environment

 
Does it sound like the perfect job for you? Apply now!
 
About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.




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Additional Job Description

Are you ready to take the next step in your career and achieve your next challenge? TELUS Digital Bulgaria is looking for you!
Language Reference
English
Arabic

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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