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Sr. Software Quality Assurance Analyst

Basic Information

Ref Number

Req_00157158

Primary Location

US - MO - Maryland Heights

Country

United States of America

Work Style

On Site

Description and Requirements

Here’s the impact you’ll make and what we’ll accomplish together 

As a Senior Software Quality Assurance Analyst at TELUS International Digital Solutions, you will play a pivotal role in ensuring the high-quality delivery of our digital experiences. This is an on-site, contractor position in Charlotte, NC. We are looking for an experienced professional who possesses a strong command of software testing, automation, and quality assurance and is dedicated to upholding our commitment to excellence. Apply now!



Responsibilities

  • Lead and execute testing efforts, ensuring the timely delivery of both released and upcoming applications and components.

  • Drive automation testing initiatives, taking a hands-on approach in creating and maintaining test automation scripts.

  • Collaborate with cross-functional teams to align testing efforts, including functional, automation, and performance testing.

  • Conduct functional testing when required to ensure the overall quality of our software products.

  • Utilize a solid understanding of core Java concepts, object-oriented programming, and design patterns to develop and maintain effective test automation frameworks.

  • Perform testing on various operating system environments, including Windows, Unix, and Linux.

  • Test interfaces and web services (REST & SOAP) for integrated systems.

  • Utilize testing tools like Selenium, TestNG, Cucumber, BDD/Gherkins, JMeter, and Gatling for comprehensive quality assurance.

  • Work in Docker and Kubernetes environments to validate application functionality.

  • Demonstrate proficiency in database testing with strong SQL skills, including the ability to create complex queries.



What’s in it for you? 

TELUS International is pleased to offer great benefits as a contractor which include but are not limited to:

  • Internal Referral Program, for every referral hired you’ll get a referral bonus and amazing prizes

  • Transparent work culture to lift your ideas & initiatives at the enterprise level & investment to execute successfully.

  • Our development programs are designed to promote technical growth and enhance leadership and relationship skills across individuals. We spark your career growth, with a vast array of in-house and external training programs which are listed below, but not limited to:

  • Trending technical skills

  • Business domain & customer interaction

  • Behavioral & effective communication



Qualifications and Skills

  • Solid understanding of core Java concepts and programming

  • Solid understanding of object-oriented programming concepts and design patterns

  • 8 years of hands-on experience in automation tools such as Selenium, TestNG, Cucumber, and BDD/Gherkins, with a focus on framework development.

  • 8 years of experience with Maven, GitHub, and Jenkins for CI/CD.

  • 8 years of proficiency in programming editors and IDEs like Eclipse and IntelliJ.

  • Solid understanding of front-end technologies including JavaScript, HTML, and CSS.

  • 8 years of experience in testing with JMeter, Gatling, and preferably with APIs.

  • Familiarity working with Docker and Kubernetes environments.

  • Strong knowledge of databases and the ability to create complex SQL queries.

  • Expertise in testing integrated systems and web services (REST & SOAP).



Education/Certifications  

  • Bachelor's degree in Computer Science, Information Technology, or related field (preferred).

  • Relevant certifications in software testing and quality assurance (e.g., ISTQB, CSQA) would be a plus.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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