Grundläggande information

Ref Number

Req_00169312

Primary Location

SV - Antiguo Cuscatlan - Las Cascadas

Country

El Salvador

Work Style

Hybrid

Beskrivning och krav

About the role 

The QA Automation Engineer will be responsible for planning, designing, and executing manual and automated test cases, E2E to identify defects, ensure product quality, and verify that all functionalities meet specified requirements, reporting bugs, and collaborating with development teams to deliver robust and reliable software solutions. This role requires an understanding of software development lifecycles, testing methodologies, and automation frameworks. 

Key Responsibilities 

Review and analyze software requirements, specifications to create comprehensive, well-structured test plans and test cases. 

Identify test data requirements and create necessary test data. 

Execute test cases manually, thoroughly documenting test results and logging defects. 

Perform various types of testing, including functional, regression, integration, system, and user acceptance testing (UAT). 

Report bugs, including steps to reproduce, evidence as images or videos, expected results, and actual results. 

Verify bug fixes and perform regression testing to ensure defects are resolved without introducing new issues. 

Important: Work closely with developers, business analysts, to understand project requirements and resolve issues. 

Participate in daily stand-ups, sprint planning, and retrospective meetings. Provide timely and accurate updates on testing progress and defect status. Contribute to the improvement of QA processes and methodologies. Execute automated test suites and analyze results to identify defects and areas for improvement. 

Design, develop, and maintain automated test scripts

Preferred Qualifications 

Knowledge of performance testing and security testing principles. Experience with API testing tools (e.g., Postman, SoapUI). 

Strong problem-solving skills and attention to detail. 

Excellent communication and teamwork abilities 

Familiarity with automated testing concepts and tools (e.g., Selenium, Playwright) is a plus. 

Knowledge of Netcracker platform (optional) 

Experience with Jira system


Additional Job Description

About the role 

The QA Automation Engineer will be responsible for planning, designing, and executing manual and automated test cases, E2E to identify defects, ensure product quality, and verify that all functionalities meet specified requirements, reporting bugs, and collaborating with development teams to deliver robust and reliable software solutions. This role requires an understanding of software development lifecycles, testing methodologies, and automation frameworks. 

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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