***Applicants should be available and willing to work on site ***

Operations, Operations Sales Coach Bilingual 

Position overview:

Will be responsible for enhancing the skills and performance of the sales team through targeted training, coaching, and development programs. This role focuses on identifying areas for improvement, implementing best practices, and driving continuous learning within the sales organization.

Key responsibilities:

• Develop and deliver comprehensive sales training programs

• Conduct one-on-one and group coaching sessions

• Analyze individual and team performance data to identify coaching needs

• Create and maintain sales enablement materials and resources

• Collaborate with Sales Managers to align coaching with business objectives

• Implement role-playing exercises and simulations to enhance sales skills

• Stay updated on industry trends and incorporate them into training programs

• Measure and report on the impact of coaching and training initiatives operation.

Requirements & Core Competencies:

• Schedule flexibility.

• Managing self development

• Embracing technology

• Focusing on customers

• Giving support
   

Functional competencies:

• Excellent communication and presentation skills

• Strong analytical and problem-solving abilities

• Ability to motivate and inspire others

• Proficiency in creating engaging training content

• Familiarity with e-learning platforms and sales enablement tools

Qualifications:

• English - B2:

• Oral and written comprehension.

• Appropriate use of language.

• Bachelor's degree in Business, Education, or related field - Desirable 

• 5+ years of successful sales experience in B2B environment - Desirable 

• 2+ years of experience in sales training or coaching roles - Desirable 

• Certified in relevant sales methodologies (e.g., SPIN, Challenger, Solution Selling) - Desirable 

• Deep understanding of adult learning principles and coaching techniques - Desirable 

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.