Basic Information

Ref Number

Req_00155445

Last day to apply

30-Apr-2025

Primary Location

One Le Grand

Country

Philippines

Job Type

Support Positions

Work Style

On Site

Description and Requirements

Position: Facilities Assistant

Department: Facilities

Work Set-up: 100% Onsite


Position Overview:

Manages all administrative functions at the front desk area (including, but not limited to, headset and locker issuance) and serves as the front liner of Facilities Dept.


Overview:

  • Receives and routes incoming calls to respective team members and departments in the company, ensuring that all calls are handled in a courteous, efficient, and expedient manner.
  • Manages document logistics.
  • Manages the online tool for reservations on common meeting areas (i.e. Board Room, Small Meeting Rooms, Conference Rooms, Pantries, Lounges, etc.) and coordinates with other internal departments to ensure that equipments in common meeting areas are in good condition.
  • Manages and monitors headset and locker issuance and other administrative functions.
  • Maintains site facilities directory.
  • Sends out communication and coordinates with proper authorities in cases of emergency situations.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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