Основная информация
Ref Number
Req_00164830
Primary Location
US - Home Office
Country
United States of America
Job Type
Digital Solutions
Work Style
On Site
Описание и требования
Tech Stack: Reporting and Dashboard with Tableau, PowerBI, Splunk (if not then RegEx)
Job Description:
- Develop, maintain, and automate operational and executive-level reports and dashboards.
- Gather reporting requirements by working closely with business stakeholders.
- Analyze data trends and present actionable insights to support strategic initiatives.
- Ensure data accuracy and consistency across all reporting outputs.
- Collaborate with IT and data engineering teams to improve data quality and reporting processes.
- Monitor key performance indicators and identify areas for improvement.
- Performs data collection, analysis, validation and reporting.
- Designs, tests, and documents processes, SQL queries, and stored procedures.
- Extracts and analyzes data from various sources, including databases, manual files, and external websites.
- Responds to data inquiries from various groups within an organization.
- Creates and publishes regularly scheduled and ad hoc reports.
- Documents reporting requirements and processes and validates data components as required.
- Requires experience with relational databases and knowledge of query tools and/or statistical software.
- Strong analytical and organizational skills are also essential.
- Experience with Tableau, Power BI, splunk.
- Someone with strong technical reporting skills and the ability to contribute to strategic roadmap development.
Additional Job Description
Need a Data Analyst with Tableau experience.
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
