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AWS DevOps Support Engineer

Основная информация

Ref Number

Req_00164214

Last day to apply

31-авг-2025

Primary Location

IN - Noida 54 - NSEZ

Country

India

Job Type

Digital Solutions

Work Style

Hybrid, On Site

Описание и требования

We are looking for candidates with 5+ years experience in the IT Industry and strong AWS skills. Additionally, candidates should have solid knowledge of:

  • SQL

  • Splunk

  • APM tools (AppDynamics and Datadog preferred)

  • DevOps tools

Primarily looking for a Cloud Support team, with a preference for candidates who have developer-level skills. The team will start with L1 support, gradually moving to L2, and eventually taking on L3 work in the long term.


Key Responsibilities:

  • Build and maintain CI/CD pipelines to ensure fast, safe, and reliable code deployment.

  • AWS infrastructure administration and management (VPC, EC2, S3, ELB, EBS, Route53, ASM etc).

  • Kubernetes Cluster Management including creating new kops clusters & building / deploying Secrets,configs and Docker based Containerized MicroServices etc.

  • Monitoring & Alerting on the Infrastructure resources and application availability using APM & other monitoring tools

  • Monitor system performance and availability, ensuring reliability, scalability, and security.

  • Automate routine tasks and optimize processes to improve efficiency.

  • Manage containers and orchestration tools (e.g., Docker, Kubernetes).

  • Troubleshoot and resolve issues in development, test, and production environments.

  • Ensure security best practices across the infrastructure and during application deployment.

Additional Job Description

  • Strong communication skills, both written and verbal, for interacting with customers and internal teams.

  • Ability to work effectively under pressure and manage multiple tasks simultaneously.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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